OCC Coordinator

Want to join one of the fastest-growing charter airline companies in the industry? We specialize in ACMI and wet-lease charters for VIP, professional sports, entertainment passengers, and more. GlobalX also is expected to begin cargo operations in early 2022. Our Fleet currently has Seven (7) stunning AIRBUS A320/1 aircraft and is expected to have fifteen  planes by December of 2022. Joining the GlobalX team means you get to work with some of the most experienced professionals in the airline industry, providing the opportunity to learn and grow in your career.  

Why join the GlobalX Team?

Competitive Pay, Health Insurance paid entirely by the company, vision, dental, Health Savings Account, vacation, sick time, and supplemental benefits. Great, positive and upbeat work environment

To support and serve as the link between the Ground Handling Department and the Operations Control Center by coordinating, supervising and following up with external operations partners including designated handlers, fuel providers, caterers, cleaning services, security, and others. The OCC Coordinator shall gather all information necessary to ensure the smooth operation of each flight, and confirm these services in advance of operations. The position is essential in supporting daily flight operations by ensuring all contracted services made are successfully delivered.  The Coordinator reports to the Assistant Manager of Ground.
 
 Responsibilities
The Duties and responsibility of the OCC Coordinator include but it is not limited to the following:

•  assisting dispatchers on duty in maintaining operational control, TSA vetting and transmission of passenger flight manifests, including generation of GENDECS
• Relay requests from ground handling requests and operational schedules to downline stations, updating downline stations on flight status
• Coordinate flight information and delays with office staff and stations via the use of the company's RAIDO/NOC system
• Reviews and reconfirm all details for the next day's ground handling/catering and special services
• Follow up with stations on any irregularities/service failures, etc
• Update departure/arrival information in RAIDO
• Assisting flight dispatchers with the dissemination of flight critical information (diversions, emergencies, etc.) to all internal departments via the use of the RED FLAG reporting system
• Notify all internal departments and involved stations of flight delay information
• Secure Miami gate and ramp parking assignments with assistance of local ground handling team
• Coordinate fueling with local vendors for departures out of Miami
• Helps coordinate aircraft movement/placement at home base
• Report of all ferry flights departing MIA daily to Miami-Date County Ramp Control
• Make all applicable manifest changes for non-terminal operations that come in for future flights by email and forward corrected manifest to assigned GSC, Ground Handler, and Passenger Services
• Contact all assigned FBO's for the next day's operation to review report time and remind them to coordinate with assigned screeners when applicable
• Via the use of Airline choice, coordinate with Handler all manifest changes during flight check-in to remove no-show passengers or to clear add on passengers for Security, correct total of passengers boarded with crew before aircraft can depart
• If flight is international and non-terminal ops: Transmit all Domestic and International APIS information to Customs
• Follow up with Security Dept. any discrepancies with CBP and APIS programs
• Assist Dispatch with phone calls, flight following, all abnormal operations and any other duties
• Communicate aircraft movement messages to destination stations and TACC

 
Profile Requirements
The OCC Coordinator position maintains flexibility in daily role  responsibilities, and shall provide operational support required in all applicable aspects required for the successful completion of each flight.
The successful candidate for this position must:

• Display positive, open, and cooperative behavior and maintains positive attitude in order to facilitate a good relationship inside and outside the department, avoid and help solve conflicts.
• Comply with Company policies, values and ethics.
• Report to hierarchy any unusual mishaps, non-compliances of terms set in the contracting process and risks whether to employees or to the company.
• Ability to work under pressure and multi-tasking

Requirements and qualifications

• Proven track record in airline operations or within Airside Operations (Ramp, Traffic, or Baggage)
• Aviation qualification (FAA certificates)
• Must have exceptional communication skills to effectively communicate with all senior management, Airport authority gate assignment, service providers to ensure that the operational plans and activities are executed efficiently and effectively
• Understanding of airport and airline ground operations
• Computer literate
• Excellent oral and written communication skills
• Excellent command of the English language
• Excellent communication skills
• Able to work flexible schedule across all shift within a 24/7 operation to include evenings, Holidays, and weekends. Occasional short notice short notice call out may be required.
• Able to work 4-5 days per week, 8-10 hours per day

PHYSICAL DEMANDS: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

COVID REQUIREMENTS:
GlobalX requires its Team Members to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with GlobalX.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with GlobalX. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. 
 
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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