Veterinary Client Care Representative/Receptionist

1 day ago

Glendale, California, United States Crescenta Canada Pet Hospital Full time

Crescenta Cañada Pet Hospital is seeking a compassionate full time Client Care Representative to join our growing team. We are an independently owned pet hospital that is Certified as a Great Place to Work We are a supportive, collaborative veterinary team that encourages individual professional development. Structured mentorship available. We are also AAHA accredited and known by our clientele for our high standards of care.

We offer competitive compensation and benefits.

Many fringe benefits including:

· Employee Assistance Program

· Tuition Assistance for veterinary programs

· Flexible Paid Time Off

· Generous CE Allowance

· Professional Association Dues

· Scrub Allowance

· Comprehensive Health Insurance Plans, Including Vision, Dental, and Life Insurance

· 401K with Matching Program

Practice amenities including, but not limited to:

· Digital radiology

· Fully paperless electronic medical records

· Dictation software

· Ultrasound

· Endoscopy

· Extensive in-house laboratory

· Companion laser

· Easy access to telemedicine

· Separate dental suite with digital dental radiology

Position Overview

The Client Care Representative (CCR) is the client's first contact when calling or visiting the practice and as such presents the professional image of the practice to callers and visitors. The CCR answers the telephones, greets and properly routes clients, receives and transmits telephone and other messages, updates client records, prepares invoice and estimates and collects payments and may perform a variety of other related services. They have a significant role in communicating and educating clients, delivering world class client service while maintaining the trust of our clients through competency, and strong interpersonal skills. They are an integral ingredient to our successful hospital. The ideal candidate will exhibit the appropriate knowledge, skills, eagerness to acquire new training, and amicably fit into our established team

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Ability to Commute:

  • Glendale, CA (Required)

Work Location: In person

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