Operations Director

WHO WE ARE

OUR FOCUS

Southwest Church is focused on discipling people to become committed followers of Jesus Christ. We desire all members of Southwest to be: 

• PLANTED - The Call to Salvation 
• ROOTED - The Call to Foundation
• GROWING - The Call to Maturation
• GOING - The Call to Multiplication

OUR VALUES

We are FAITHFUL - We love Jesus Our gospel-centered church will be driven by our gospel- centered team. We will aim for faithfulness to Jesus, Jesus' Word, and Jesus' will above all else. (1 JOHN 4) 

We are FAMILY - Our families are our first ministry not the church. Our families will love the church and never feel like they have to compete with the church. So we'll honor the Sabbath, honor time away from work to invest in our families, and encourage our people to do the same. (1 TIMOTHY 3) 

We are FUN - Laughing, enjoyment, and celebration is gonna be normal here. Our calling is a serious one, but it is not one that is without amazing fun (ECCLESIASTES 8) 

We are FREE - We are a team on a mission. And you're free to make that mission happen We let thoroughbreds run. We'll give you the play and make sure you're free to run it. Our team is free to lead. Free to speak. Free to innovate. Free to fail. All for the purpose of achieving the mission God has given us. (GALATIANS 2) 

We are FORGIVING - Sin is serious and we won't let it remain in the camp. We will constantly forgive one another because we've been forgiven. When conflict happens, we'll address it quickly, respond graciously, and move forward by keeping short accounts with each other. (MATTHEW 18) 

We are FLEXIBLE - We embrace change There are no sacred cows here, just a sacred goal to make Jesus famous We'll be geared to the times but anchored to the rock. (MARK 2) 

We are FORTHRIGHT - We want to bear much fruit And because ministry is hard to measure we'll allow iron to sharpen iron to make one another better So we're gonna be forthright. Because fearless feedback yields fruit (PROVERBS 27) 

SUMMARY

The Operations Pastor provides strategic leadership and oversight for the operational ministries of Southwest Church, including HR, Facilities, Finance, IT, and the church's business arms—Preschool, Counseling Center, Thrift Store, and Immigrant Hope. This role ensures that systems, resources, and staff are managed with excellence, integrity, and alignment to the mission and values of Southwest. By leading operations well, the Operations Pastor creates the foundation that allows ministry to flourish.

KEY RESPONSIBILITIES

As a senior leader at Southwest Church. Your responsibilities include, but are not limited to: 

Leadership & Oversight

• Provide vision, leadership, and strategic direction for all operational areas of Southwest Church, including HR, Finance, Facilities, and IT.
• Lead, mentor, and develop staff and volunteer leaders within the operations department, fostering a culture of collaboration, excellence, and Gospel-centered service.
• Ensure that operational policies and procedures are effective, compliant, and aligned with church mission and values.

Financial Stewardship

• Oversee annual budgeting processes in partnership with the Executive Pastor and Finance team, ensuring wise stewardship of church resources.
• Monitor and review cash flow, income, and expenditures, authorizing purchases and contracts within approved budgets.
• Provide oversight for accurate and confidential financial reporting systems and ensure compliance with legal and regulatory requirements.

Facilities & IT Management

• Ensure facilities are maintained to provide safe, welcoming, and functional spaces for ministry, events, and community use.
• Oversee IT systems, infrastructure, and data security to support ministry effectiveness and operational efficiency.
• Provide leadership for capital projects, including forecasting, vendor relationships, and project management.

Pastoral Responsibilities

• Function as a member of the pastoral staff, performing baptisms, weddings, funerals, and other pastoral duties as assigned.
• Model integrity, accountability, and servant leadership in all aspects of the role.
• Perform other duties as assigned to support the mission of Southwest.

JOB SCOPE

The Operations Director leads and directs the church's operational functions to ensure organizational health, financial strength, and effective support of Southwest's ministry and business initiatives. This role oversees the HR, Finance, Facilities, and IT departments, providing policies, processes, and accountability that sustain excellence across all operations. Reporting to the Executive Pastor, the Operations Director collaborates with ministry leaders to align resources with vision, steward finances wisely, and maintain environments that support the mission of Southwest. 

QUALIFICATIONS

• Must be aligned with the Mission, Vision, and Leadership model of Southwest Church.
• A growing and mature relationship with Jesus Christ, with a clear calling to pastoral ministry.
• Demonstrated leadership experience overseeing multiple operational areas (HR, Finance, Facilities, IT, or business operations).
• Recommended to have 3–5 years of formal or informal ministerial or pastoral training.
• Strong financial acumen, with proven ability in budgeting, forecasting, and policy development.
• Experience leading and scaling teams, with a track record of developing staff and volunteers into reproducing leaders.
• Knowledge of nonprofit and church operations, including compliance, legal, and regulatory requirements.
• Excellent communication and interpersonal skills, with the ability to collaborate across ministry and operational teams.
• Bachelor's degree required; advanced degree in business, leadership, or related field preferred.
• Physical requirements: must be able to communicate clearly; frequently sit, stand, walk, and stoop; occasionally lift up to 15 lbs.