Sales & Customer Service Associate

2 weeks ago

Redmond, Washington, United States Massage Envy Full time $72,000 - $138,000 per year
Overview

Where Better Careers BeginMassage Envy Redmond

17214 Redmond Way, Redmond WA 98052

Are you looking to join a team that values, supports & empowers you? The Massage Envy brand is the leader in accessible massage and skin care. As a front desk sales & customer service associate you'll join a team that is passionate about helping people feel their best while providing a rewarding experience for all staff.

Perks & Pay:

  • Competitive base pay of $18-$23
  • Healthcare offered including medical, dental and vision plans for employees scheduled for 30+ hours
  • 401(k)
  • Paid time off for all employees
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • Discounted massage, skincare or stretch session each month
  • Discounts on products

Qualified Candidates:

  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing)
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent
  • Experts in customer service who make everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience
  • Fast on your feet with the ability to think critically, juggle multiple tasks, and set priorities
  • Great teammates who can work well with others in a fun and fast-paced environment
  • Supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

  • Help clients understand the benefits of regular massage, skin care and stretch
  • Establish relationships with members and guests to grow and retain a client base
  • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.​​​​​​
  • Schedule and follow up on service appointments 

Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Opportunities to grow your career 
  • Exceptional camaraderie and teamwork so you love where you work
  • A focus on quality and safety

If you're ready to put your amazing customer service skills to work to help people feel their best, we can't wait to meet you

*ME SPE Franchising, LLC ("ME SPE") is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC ("MEF"), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Salary$18 - $23 per hour

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