Drive-Thru Coordinator

2 weeks ago

Chattanooga, Tennessee, United States Chick-fil-A Restaurants Full time

Join Our Team and Lead with Excellence

At Chick-fil-A, we're passionate about serving great food with remarkable hospitality. We're currently looking for a Drive-Thru Coordinator to lead one of the most critical parts of our business. If you thrive in a fast-paced environment, love developing people, and are committed to creating a smooth and welcoming guest experience, we want to meet you

Job Overview:

The Drive-Thru Coordinator is responsible for leading the drive-thru team to ensure efficient, accurate, and friendly service. You will oversee operations of the drive-thru, provide team support, and ensure that guests receive the signature Chick-fil-A service we're known for.

Key Responsibilities:

  • Manage and coordinate drive-thru operations during peak and non-peak hours
  • Ensure fast, accurate, and courteous service to every guest
  • Proactively solve problems and handle guest concerns with care and urgency
  • Monitor order accuracy, drive-thru speed, and guest satisfaction
  • Communicate clearly with front- and back-of-house teams to maintain flow and efficiency
  • Maintain cleanliness and organization in all drive-thru areas
  • Train, coach, and mentor team members and leaders to perform at a high level and achieve the drive-thru goals
  • Assist with training new drive-thru team members and mentoring team members who are in the leadership development program
  • Collaborate with other Leaders, Directors, and the Operator to drive business results and achieve strategic goals
  • Create and maintain a positive, high-energy work environment focused on care and accountability
  • Open and/or close, lead shifts, be a key holder
  • Count drawers and finalize day
  • Uphold Chick-fil-A brand standards, food safety, and operational excellence
Qualifications and Requirements:
  • Must be at least 18 years old
  • Reliable transportation
  • Strong commitment to superior customer service
  • Ability to work independently and as part of a team
  • Previous experience in a leadership or fast-paced restaurant role preferred
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment while maintaining a calm, servant-hearted demeanor
  • Passion for personal growth and helping others succeed
  • Positive attitude and ability to lead by example
  • Must be able to stand for long periods of time
  • Ability to lift 30-50 pounds on a regular basis
  • Full-time commitment with the ability to work a flexible schedule including early morning, nights, and Saturdays to accommodate operational needs within a 40-hour-per-week schedule

Additional Benefits:

  • Competitive pay
  • Bonuses based on restaurant performance
  • Leadership development training
  • Opportunities for career advancement within Chick-fil-A
  • Scholarship opportunities

Join Our Team:

If you're ready to grow, lead, and make an impact in a dynamic and caring environment, we'd love to hear from you

Apply today and become part of something bigger at Chick-fil-A Gunbarrel Pointe.

Working at a Chick-fil-A restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Pay: $ $24.00 / hour

Pay:

  • Bonus pay

Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching
  • Referral program
  • Employee discount

Job Type: fulltime

Schedule:

  • Monday to Friday
  • Weekend availability
  • Day shift
  • Night shift

Education: No education required

Work location: On-site

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