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Customer Service Representative Bilingual
2 weeks ago
Job Description
We are seeking a Customer Service Representative Bilingual to join our team You will be responsible for helping customers by providing product and service information and tax preparation.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Prepare basic tax returns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company Description
Busy tax office, never a dull moment, energetic fun place to grow and learn. We aim to create a culture where our staff feels supported, a place to learn and evolve, we work hard but we play hard as well. Looking forward to meeting our new team members.
Busy tax office, never a dull moment, energetic fun place to grow and learn. We aim to create a culture where our staff feels supported, a place to learn and evolve, we work hard but we play hard as well. Looking forward to meeting our new team members.
