Dispatch Manager
4 days ago
We are seeking an experienced Dispatch Manager to lead our dispatch operations and ensure our customers receive timely, responsive service. This role will oversee our team of dispatchers, manage the daily scheduling and routing of field crews and project managers, and ensure that all customer needs are met with accuracy and urgency.
Key Responsibilities:
- Oversee and manage the daily operations of the dispatch department.
- Supervise and support the team of dispatchers, ensuring consistent performance and customer communication.
- Efficiently schedule and route field crews, project managers, and resources to meet customer and project timelines.
- Monitor incoming service requests to ensure prompt response and assignment.
- Collaborate closely with Project Managers, Estimators, and the Operations team to balance workload and priorities.
- Track job progress and adjust scheduling as needed to accommodate emergencies or project changes.
- Maintain clear communication between office staff, field teams, and customers.
- Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction.
- Provide coaching, feedback, and training to dispatch team members.
Qualifications:
- 3+ years of experience in dispatch, logistics, or operations management (restoration or construction industry preferred).
- Strong leadership and team management skills.
- Excellent organizational and communication abilities.
- Ability to multitask, prioritize, and perform under pressure in a fast-paced environment.
- Proficiency in scheduling software and CRM systems.
- Customer-service oriented with a focus on problem-solving and accountability.
Why Excel Restoration?
- Reputable, locally owned company with a strong presence in mitigation and reconstruction.
- Supportive, collaborative team environment.
- Competitive base pay
Job Type: Full-time
Projected Total Compensation: $60, $75,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Elk Grove Village, IL Required)
Ability to Relocate:
- Elk Grove Village, IL 60007: Relocate before starting work (Required)
Work Location: In person
-
Warehouse Manager
6 days ago
Elk Grove Village, Illinois, United States Speed Express Full time $50,000 - $60,000 per yearJob SummaryPosition Overview:The Warehouse Manager for SpeedX oversees the daily sorting and dispatch operations, ensuring operational efficiency, accuracy, and compliance with SpeedX standards. This role demands exceptional leadership, logistical expertise, and the ability to manage high-volume, fast-paced workflows effectively.Key...
-
Logistics Assistant
5 days ago
Elk Grove Village, Illinois, United States KEMCO TRUCKING, INC Full time $40,000 - $80,000 per yearABOUT USKemco Trucking, Inc. prides itself on being a family-owned business since 1981. We deliver through communication and dependable services for all trucking and delivery needs. Communication is one of the most important factors of our business. Since the beginning, Kemco has set out to become the most dependable and efficient trucking company.Our...
-
Roadside Technician Commercial Tires
6 days ago
Elk Grove Village, Illinois, United States Goodyear Full time $40,000 - $80,000 per yearJob DescriptionIMMEDIATELY HIRING – APPLY TODAYThe starting pay for this position is $20.00/hr; however, base pay offered may vary depending on factors such-as job-related knowledge, skills, experience, and market location. Selected candidates may be eligible for a number of benefits, including: medical, prescription, dental, vision, 401(k), life...
-
Service Coordinator
6 days ago
Elk Grove Village, Illinois, United States Atlas Copco Full time $48,000 - $65,000 per yearService CoordinatorFunctional area: ServiceLocation: United StatesCity: Elk Grove Village, IllinoisCompany name: Atlas Copco Compressors LLCDate of posting: Oct 27, 2025Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
-
Leland Grove, Illinois, United States American Driver Full time $60,000 - $80,000 per yearKeep your schedule steady and your paycheck strong on this Midwest regional fleet. Drivers enjoy predictable routes, consistent freight, and dependable home time every week.Position OverviewMidwest regional operation with weekly 34-hour resets at home.Average 2,100–2,300 miles per week.100% no-touch freight — mix of drop & hook and live unload.Typical...
-
Utility
6 days ago
Morton Grove, Illinois, United States FAREVA Full time $18 - $25Job Details Job Location: Morton Grove, IL Salary Range: $ $25.00 Hourly Job Shift: 2nd Description POSITION SUMMARY: The Utility functions perform various material handling, clerical, and processing functions. Knowledgeable of and performs duties in compliance with current GMP and Safety procedures. Completes required records...
-
Dispatch Supervisor
1 week ago
Elk Grove Village, United States Yusen Logistics Full timeOverview Salary Range: $52,857-$83,984Position SummaryThe Dispatch Supervisor is responsible for overseeing the work of dispatchers. The Supervisor ensures timely coordination and inland dispatch of ocean and airfreight shipments for delivery to customers. This Import Department position is also responsible for verifying completeness of documents...
-
Customer Service Rep and Dispatcher
3 weeks ago
Elk Grove Village, United States bluefrog Full timeCsr And Dispatcher RoleWe are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales. Dispatchers also work with our...
-
Customer Service Rep and Dispatcher
3 weeks ago
Elk Grove Village, United States Blue Frog Full timeCsr And Dispatcher Role We are looking for a great team player and fun personality to fill our CSR and Dispatcher Role. Our Customer Service Reps are the first contact with our customers in their time of need, so we need someone who is empathetic, great with customer service and phone skills, and highly comfortable with sales. Dispatchers also work with our...
-
Dispatcher - Entry Level
3 weeks ago
Elk Grove, United States Government Jobs Full timeDispatcher - Entry LevelThe City of Elk Grove Police Department is seeking highly motivated individuals with the ability to multi-task for an opportunity to create a challenging and gratifying career as a Dispatcher. The ideal candidate values our diverse community and provides quality, efficient services in both routine and emergency situations. Prior...
-
Dispatcher - Entry Level
2 weeks ago
Elk Grove, United States City of Elk Grove Full timeDescription/Special Instructions The City of Elk Grove is now accepting applications for the position ofDISPATCHER - ENTRY LEVEL Are you looking for a new and exciting career? The City of Elk Grove Police Department is seeking highly motivated individuals with the ability to multi-task for an opportunity to create a challenging and gratifying career as a...
-
(USA) Logistics Dispatch Manager
1 week ago
Elk Grove Village, IL, United States Morrison Express Full timeRole & Responsibilities: Ensure all Key Account Customer appointments are made at uplift, and deliveries are on time with a 98% or above KPI for adjusted On Time delivery. Ensure all PODs are received in timely manner and transit milestones are updated within required timeframe. Direct contact with Key Customers. Monitor appointment stability metrics for...
-
Dispatcher - Entry Level
2 weeks ago
Elk Grove, United States City of Elk Grove, CA Full timeSalary : $70,715.00 Annually Location : Elk Grove Police Department, CA Job Type: Full-time Job Number: AC Department: Police Opening Date: 11/10/2025 Closing Date: 12/8/ :59 PM PacificDescription/Special Instructions The City of Elk Grove is now accepting applications for the position of DISPATCHER - ENTRY LEVEL Are you looking for a new and exciting...
-
Trucking Dispatch Specialist
5 days ago
Elk Grove Village, United States Dachser USA Full timeThe Trucking dispatch Specialist is responsible for handling DACHSER's Trucking & Cross Border transactions to support Air, Ocean, and Contract Logistics first/final mile trucking requirements.JOB DUTIES AND RESPONSIBILITIESDirect vendor management of local and regional service providers for LTL, FTL and Drayage. Distributes & discuss relevant KPI data for...
-
Trucking Dispatch Specialist
5 days ago
Elk Grove Village, IL, United States Dachser Full timeThe Trucking dispatch Specialist is responsible for handling DACHSER's Trucking & Cross Border transactions to support Air, Ocean, and Contract Logistics first/final mile trucking requirements. JOB DUTIES AND RESPONSIBILITIES Direct vendor management of local and regional service providers for LTL, FTL and Drayage. Distributes & discuss relevant KPI data...
-
Trucking Dispatch Specialist
20 hours ago
Elk Grove Village, IL, United States Dachser Full timeThe Trucking dispatch Specialist is responsible for handling DACHSER's Trucking & Cross Border transactions to support Air, Ocean, and Contract Logistics first/final mile trucking requirements. JOB DUTIES AND RESPONSIBILITIES Direct vendor management of local and regional service providers for LTL, FTL and Drayage. Distributes & discuss relevant KPI data...