Front of House Associate

3 days ago

New York, New York, United States Breads Bakery - Union Square Full time

Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it

Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, and Bryant Park).

Responsibilities & Expectations:

  • Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with customers, vendors and coworkers alike.
  • Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
  • Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
  • Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
  • Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
  • Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
  • Govern service recovery as needed with professionalism and sincerity.
  • Foster a positive work environment and commitment to Breads Bakery's values.

Skills & Requirements:

  • Professional experience in customer service or relevant roles.
  • Background in hospitality and/or the food & beverage industry, preferred but not required.
  • Commitment to providing exceptional service and genuine experiences.
  • Ability to work on your feet for a full shift and lift 50+ lbs during the shift.
  • Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
  • Ability to work holidays and weekends.
  • For part-time associates, individuals must have availability for at least 3 shifts per week and must work at least 2 shifts per week.

Compensation & Benefits:

  • $22.50-$28.50/hour
    • This figure includes a base hourly rate of $16.50 plus gratuities which average $6-$12 per hour
  • If individual possesses NYC food handler's certification, base rate is +$0.50
  • Medical, dental, vision and life insurance available following waiting period
  • Paid time off package
  • Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
  • 50%-75% Store discount

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