Front Desk Receptionist

2 weeks ago

Rockford, Illinois, United States Medlux Rehabilitation & Wellness Full time $37,600 per year

Job Summary

We are seeking a highly organized and personable Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in office management, strong communication skills, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and assist patients in a friendly and professional manner.
  • Manage multi-line phone systems, directing calls to appropriate personnel.
  • Schedule appointments and manage calendars for staff members.
  • Perform data entry, filing, and clerical tasks as needed.
  • Maintain an organized front desk area, ensuring all materials are stocked and accessible.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Collaborate with team members to ensure smooth office operations.

Requirements

  • Previous experience as a receptionist or in a similar administrative role is preferred.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace.
  • Strong typing skills with attention to detail for data entry tasks.
  • Excellent organizational skills with the ability to manage multiple tasks simultaneously.
  • Bilingual abilities are a plus, enhancing communication with diverse clients.
  • Familiarity with front desk operations, phone etiquette, and customer service best practices.
  • Strong time management skills to prioritize tasks effectively in a busy environment.
  • Ability to maintain confidentiality and handle sensitive information appropriately. We encourage candidates who are passionate about providing excellent service and possess the necessary skills to apply for this dynamic role within our organization.

Job Type: Full-time

Pay: $ $18.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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