Coordinator, TRIO Student Support Services

Coordinator, TRIO Student Support Services (SSS)

Institution: Spalding University – Louisville, KY

Position Type: Full-Time, Exempt, Grant-Funded

The Coordinator of TRIO Student Support Services (SSS) plays a vital role in supporting the success of 140 eligible students who are first-generation, low-income, or have disabilities. Reporting to the Director of TRIO SSS, the Coordinator assists in the implementation of program services, student engagement strategies, and compliance efforts. This position is responsible for maintaining a caseload of student participants, coordinating academic and personal support services, and contributing to the overall effectiveness and continuous improvement of the program. The Coordinator helps ensure that program goals related to student persistence, academic achievement, and graduation are met.

• Support the recruitment, selection, orientation, and retention of SSS participants in alignment with federal guidelines.
• Maintain a caseload of student participants and provide individualized academic, career, and personal advising using a strengths-based approach.
• Coordinate and facilitate workshops, events, and activities that promote academic success, financial literacy, career readiness, and personal development, both via TRIO programming and in collaboration with existing Spalding University offices.

• Provide academic advising to a case load of first year students.

• Assist in the collection and documentation of student data for federal reporting and internal assessment purposes.

• Collaborate with campus departments and external partners to connect students with additional resources and services and participate in new student orientations, summer bridge programming, and other student engagement activities.
• Monitor student progress and intervene as needed to support academic standing and persistence, including faculty-initiated progress reports and alerts.
• Contribute to the development and implementation of program assessments and evaluations.
• Support the Director in preparing reports, managing budgets, and ensuring compliance with federal TRIO regulations.
• Participate in professional development and TRIO-related trainings and conferences.
• Foster an inclusive, supportive environment for students from diverse backgrounds.
• Teach a section of SU-100: Successful Student Strategies as requested.
• Other duties as assigned.

Education & Experience:

• Bachelor's degree required; Master's degree preferred in Student Affairs, Education, Counseling, Social Work, or a related field.
• Minimum of two years of experience working with disadvantaged student populations, preferably in TRIO or similar programs.
• Experience in academic advising, student support services, or program coordination in a higher education setting.
• Familiarity with federal TRIO regulations and grant-funded program operations is preferred.
• Knowledge of barriers to higher education faced by low-incoming, first generation and/or students with disabilities.

Skills & Abilities:

• Strong interpersonal and communication skills, with the ability to build rapport with students from diverse backgrounds.
• Knowledge of barriers to post-secondary education faced by first-generation, low-income students, and students with disabilities.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Proficiency in Microsoft Office and student data management systems.
• Commitment to student success and equity in higher education.
• Ability to work collaboratively within a team and across departments.

This is a full-time, 12-month position with a standard 40-hour work week. Occasional evening or weekend hours may be required to support program activities. The role is primarily campus-based, with occasional off-site meetings or events. The Coordinator works in a professional office environment and uses standard office equipment.

This position is funded through the TRIO SSS grant and is contingent upon continued funding from the U.S. Department of Education.

ABOUT SPALDING UNIVERSITY:

Spalding University offers a comprehensive package including medical, dental, vision, Spalding matching contribution up to 5% to your 403b/Roth retirement plan, generous Paid Time Off program, Parental Leave, paid holidays, paid life insurance and long-term disability, paid time for volunteering, and more.

Situated in the heart of downtown Louisville, Kentucky's largest city, Spalding University combines a rich social justice history and a commitment to community service as we attract students who desire a high-quality education in a very personalized setting. An engaged faculty serves nearly 2,000 students at the bachelors', master's and doctoral levels, providing real-world learning in liberal and professional studies.

Faculty, staff and students are united by the institutional mission: Spalding University is a diverse community of learners dedicated to meeting the needs of the times in the tradition of the Sisters of Charity of Nazareth through quality undergraduate and graduate liberal and professional studies, grounded in spiritual values, with an emphasis on service and the promotion of peace and justice.

With a focus on service and leadership, Spalding offers all students a mission-driven connection to community and comprehensive learning resources while striking a distinctive balance serving the educational needs of both the traditional student and the working student. In addition, our unique 8-week class delivery format affords students scheduling flexibility amidst other life responsibilities.

Spalding aspires to become the first choice for students of compassion and service. Celebrated for a rigorous yet nurturing environment, emulated for interdisciplinary collaborations, and acclaimed for contributions to the community.

Spalding University is an Equal Employment Opportunity employer. The University complies with all federal, state and local equal employment opportunity laws. It is the University's policy not to discriminate against any individual or group of individuals and to provide equal employment opportunity to all qualified persons regardless of race, color, national origin, age, disability, religion, sex, pregnancy, sexual orientation, gender identity, marital status, military status, veteran status or other protected status. All job offers are contingent upon successful completion of a criminal background check.