Avaya/Voip Engineer

7 days ago

Frederick, Maryland, United States Intellicept Corporation Full time $80,000 - $120,000 per year

Avaya
Voice Phone Telephony Systems Engineer

Location: Location Frederick, Maryland onsite

Contract

Role Description: Job Title 
Avaya
 Voice Phone Telephony Systems Engineer

· Department IT Infrastructure Telecom Roles Responsibilities Establish and maintain
voice
 and 
data networks
 by configuring features, interfaces, and integrations in alignment with industry standards. Activate and manage remote access tools for telephony systems.

· Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot and resolve issues in collaboration with engineering teams.

· Document telecom network configurations, including diagrams and programming details. Maintain system integrity by diagnosing outages, testing backup procedures, and updating documentation.

· Administer 
Avaya
 phone systems, including call vector design, testing, troubleshooting, and voicemail management.

· Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across 
Avaya
, Uptivity, TASKE, and AWS Connect platforms.

· Monitor and document system usage, licenses, and perform regular audits and cleanups. Manage tasks and incidents through HEAT ticketing system and Agile Sprint tracking. Required Technical Skill Set Strong experience in configuring and managing Telephony Systems. Proficiency in 
Avaya
 Call Manager, System Manager, and Voicemail Systems.

· Hands-on experience with 
NICE Uptivity
 for call recording and screen capture. Familiarity with 
TASKE
 Reporting tools.

· Exposure to Cisco, secure telephone, and video communication technologies.

· In-depth knowledge of telecommunications technologies and 
Avaya
PBX
 systems.

· Experience administering 
Avaya
Unified
 Communications environments.

· AWS Connect configuration and administration expertise.

· Ability to program voice and data telecommunications network circuits and equipment.

· Understanding of business continuity and disaster recovery strategies.

· Experience in designing and optimizing telephony networks.

· Competencies: 
Avaya
 Aura, BT Enterprise Telephony

· Essential Skills: 
Avaya
 Voice Phone Telephony Systems Engineer

  • Network Engineer

    4 days ago

    Frederick, Maryland, United States Global Enterprise Services, LLC Full time

    Network EngineerGES is seeking a Network Engineer to provide network operations and engineering sustainment support to a mission critical IP messaging and communications transport network. A successful candidate will develop an understanding of the services offered to external organizations, provide lifecycle systems engineering support to development and...

  • Avaya Voice and Telephony Systems Engineer

    5 days ago

    Frederick, MD, United States Artech Full time

    Role : Avaya Voice and Telephony Systems Engineer Location: Urbana, MD (Onsite) Duration: 5 months Role Description: Job Title Avaya Voice Phone Telephony Systems Engineer Location Frederick, Maryland 21704Department IT Infrastructure Telecom Roles Responsibilities Establish and maintain voice and data networks by configuring features, interfaces, and...

  • Avaya Voice Engineer

    7 days ago

    Frederick, MD, United States Diverse Lynx Full time

    ? Experience in Telephony Systems configuration, Avaya Call Manager, System Manager, & Voicemail Systems.? Experience with NICE Uptivity Call Recording / Screen capture, TASKE Reporting, Cisco, Secure Telephone, and Video Communications? Experience with Telecommunications Technologies? Advanced understanding of technical, functional aspects of Avaya PBX...

  • Avaya Voice Phone Telephony Systems Engineer

    7 days ago

    Frederick, MD, United States TCS CT USAAvance Consulting Full time

    Roles & Responsibilities: Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards. Activate and manage remote access tools for telephony systems. Verify service functionality through circuit testing, equipment reprogramming, and alarm validation; troubleshoot and resolve...

  • Avaya Voice Phone Telephony Systems Engineer

    7 days ago

    Frederick, MD, United States TCS CT USAAvance Consulting Full time

    Roles & Responsibilities: Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards. Activate and manage remote access tools for telephony systems. Verify service functionality through circuit testing, equipment reprogramming, and alarm validation; troubleshoot and resolve...

  • Avaya Voice Phone Telephony Systems Engineer

    5 days ago

    Frederick, MD, United States TCS CT USAAvance Consulting Full time

    Roles & Responsibilities: Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards. Activate and manage remote access tools for telephony systems. Verify service functionality through circuit testing, equipment reprogramming, and alarm validation; troubleshoot and resolve...

  • Program Manager, Communications

    3 weeks ago

    Frederick, United States Rohde & Schwarz Full time

    Proposing, planning, execution, and sustainment of programs involving radio communications, network transport, and VoIP systems. Manage cost, schedule, scope, and risk across concurrent technical workstreams. Oversee the testing, integration, and deployment activities of VHF/UHF/HF, SATCOM, and IP-based communication architectures. Drive modernization...

  • Business Development Supervisor

    3 weeks ago

    Frederick, United States Myteltek Full time

    Teltek, a Frederick, MD business, seeks a Business Development Supervisor to lead the company's growth initiatives. Responsibilities include developing strategies to identify new opportunities, cultivating client relationships, pursuing contracts, and supervising the business development team. The ideal candidate has a successful track record in driving...