Administrative Assistant/Receptionist

1 week ago

Cincinnati, Ohio, United States Harmony Court Rehab and Nursing Full time

Harmony Court Rehab is currently recruiting for a receptionist. Calling all candidates that can be the pleasant face of the facility to apply If you love people and enjoy a challenge this one is for you

Responsibilities

Operations Management

  • Answers the multi-line telephone system and directs calls to proper departments and/or staff.
  • Monitors main entrance greets visitors, verify who is entering the building, maintains the sign-in log for visitors, volunteers, and vendors, and then directs them to the appropriate staff member, department, office, or resident room.
  • Calmly handles all emergencies with resident alert alarms, fire alarms, etc.
  • Maintain and updates resident directory, emergency phone contacts, department extensions, key personnel, etc. on a daily basis.
  • Receives, sorts, and distributes mail as directed. Updates resident mail card file/list for forwarding purposes.
  • Schedules ancillary services appointments for residents.
  • Schedules outside appointments and transportation for residents.

Customer Relations and Service Delivery

  • Interfaces directly with the public greeting and directing visitors in a pleasant and professional manner.
  • Listens and responds to the needs of residents and staff members.

Administration and Reporting

  • Assists with administrative duties as directed, including typing, filing, copying, etc.
  • Completes the Daily staffing information for the location.
  • Completes the banking for the residents, if applicable.
  • Assists the business office, if applicable.
  • Dispatches security, if needed and applicable.

All other duties as assigned

Qualifications

  • High school diploma or equivalent required.

Experience

  • Six months of experience in an administrative/clerical position preferred.
  • Experience with a multi-line telephone system required.
  • Must be able to type a minimum of 50 words per minute.
  • Knowledge of office machines, equipment, and procedures required.
  • Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Other Requirements

  • Must be able to read, write, speak, and understand the English language.
  • Must be able to complete a background check.

Job Type: Full-time

Pay: $ $23.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Cincinnati, OH Required)

Ability to Relocate:

  • Cincinnati, OH 45237: Relocate before starting work (Required)

Work Location: In person

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