Housekeeping Manager

Job Title: Housekeeping Manager, Carolina Creek

Department: Housekeeping

Reports To: Sr. VP of Operations

Status: Full Time, Salaried, Exempt

Prepared Date: 11/2025

Summary:

Our Housekeeping staff are the true 'behind the scenes' heart of our organization. An individual who has a desire to serve, work hard, and keep our facilities in excellent condition will thrive in this role. Camp Cho-Yeh has a culture that is deeply committed to excellence and team collaboration as we seek to be a place where Jesus Christ transforms lives through meaningful relationships and outdoor adventures. This role will be focused on our Carolina Creek location (especially during the summer season), but will spend 40-60% of the time at our Livingston location as well (primarily during the non-summer months), working in close cooperation with our other Housekeeping Manager.

Essential Job Functions:

Management Responsibilities:

• Supervisor for Housekeeping staff, responsible for all hiring, training, and feedback. This is not merely a supervisory role as it does require direct cleaning work alongside staff the majority of the time.
• Schedule all Housekeeping staff to ensure all tasks are completed in a timely manner.
• Manage Housekeeping budget.
• Approve payroll timesheet.
• Order cleaning supplies to keep stocked for appropriate use.
• Communicate with other departments to stay up to date on cleanliness and timing expectations.
• On call for employees who may be onsite on days the manager is not scheduled to work.
• Attend all staff meetings and retreats.

General Responsibilities:

• Facility Care
• Responsible for cleaning all buildings, inside and outside, on a regular basis, especially before a new group uses the building.
• Buildings include, but are not limited to:
  • Cabins with living areas and restrooms
  • Meeting Halls
  • Dining Hall
  • Offices
  • Retail Stores
  • Common areas with kitchens
• Linens
• Launder all linens as needed to keep a constant supply of clean linens.
• Organize all linens in an orderly fashion.
• Make beds or deliver linens to areas that need them.
• Trash Disposal
• When cleaning areas, dispose of trash accordingly to keep the area looking nice and well kept.
• Flexibility
• This role will travel between all 3 of Cho-Yeh's locations as needed (Livingston, Carolina Creek, and Lake). This looks very different seasonally, with Carolina Creek operating largely only during the summer and having year-round upkeep needs.
• The schedule will include working a combination of weekdays and weekends.
• Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A strong track record of delivering results through high performance teams coupled with a willingness to commit to a ministry and salary commensurate with a nonprofit.
• Experience working with all levels of staff, with demonstrated ability to establish trust and relationships with others.
• Excellent project management and communications skills with the ability to work across all functions and levels of an organization.
• Proven track record of success participating actively in progressive organizational change and development within a rapidly growing ministry.
• Strategic thinker who thrives in a fast paced environment and knows how to make wise decisions on the fly; creative problem-solver.
• Highly accountable and results-driven with the ability to set and use goals that guide action and objectively measure performance.
• Strong passion for Camp Cho-Yeh's mission coupled with the ability to identify/integrate into its culture.
• Strong spiritual life and visible devotion to Christ.
• Demonstrated ability to cultivate healthy relationships, to maintain strong family ties, and to offer gracious hospitality to a wide demographic that includes people of diverse ethnicity, religious affiliation, age, and lifestyles.
• Ability to work/reside in the Camp Cho-Yeh's vicinity year round and regularly travel between sites with reliable personal transportation.

SUPERVISORY RESPONSIBILITIES

Carries out limited supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

Bachelor's degree or equivalent from four-year college or technical school; and six months to one year related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Bilingual Spanish/English given strong preference and higher compensation.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

TIME MANAGEMENT ABILITY

Ability to effectively manage their own time and have great attention to detail. Ability to show initiative and function as a self-starter.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit; use fingers and hands to handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Ability to work within a shared and open office space. Actively working in and out of different buildings around the property, often in varying weather conditions.