Front Desk Agent-PT

4 days ago

Houma, Louisiana, United States Holiday Inn Houma Full time


←Back to all jobs at Holiday Inn Houma

Front Desk Agent-PT





Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status

The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for PT-Front Desk Agents. The Front Desk Clerk is responsible for providing attentive, courteous, and efficient service to all guests during
check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Education & Experience:

• College coursework in related fields is helpful.

• Experience in a hotel or a related field preferred.

• High School Diploma or equivalent required.

• Computer experience preferred.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Maintain a warm and friendly demeanor at all times.

• Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

• Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel.

• Greet and welcome all guests approaching the Front Desk by Expotel Hospitality Service standards.

• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).

• Answer guest inquiries about hotel services, facilities, and hours of operation promptly.

• Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.

• Review the Front Office log and Trace Files daily.

• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.

• Follow all cash handling and credit policies.

• Be aware of all rates, packages, and special promotions as listed in the Red Book.

• Be familiar with all in-house groups.

• Be aware of closed-out and restricted dates.

• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.

• Be familiar with hospitality terminology.

• Know emergency procedures and assist as needed.

• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.

Please visit our careers page to see more job opportunities

  • Patient Services Representative

    3 days ago

    Houma, Louisiana, United States Cardiovascular Institute of the South Full time

    Who We Are:Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a...

  • Front Desk

    3 weeks ago

    Houma, United States CUSA Full time

    A Front Desk Agent represents the hotel to the guest throughout all stages of the guests stay. These clerks work directly with the public and are often the first impression that anyone has of the hotel. It is important that you be able to work well under pressure and maintain a consistently pleasant and professional personality when communicating with the...

  • Front Desk

    6 days ago

    Houma, United States CUSA, LLC Full time

    A Front Desk Agent represents the hotel to the guest throughout all stages of the guests stay. These clerks work directly with the public and are often the first impression that anyone has of the hotel. It is important that you be able to work well under pressure and maintain a consistently pleasant and professional personality when communicating with the...

  • Front Desk Associate

    1 day ago

    Houma, LA, United States CLUB4 Fitness Full time

    Reports to: General ManagerFront Desk:Job Summary The Front Desk Associate will be responsible for superior customer service to current CLUB4 Fitness members as well as prospects seeking to join. Responsibilities of Front Desk Associate 1. Greet members, prospective members, and guests, providing exceptional customer service. 2. Handle all front desk related...

  • Front Desk Associate Needed

    4 days ago

    Houma, United States Q Hotels Management Full time

    Your day-to-day: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Make new reservations for incoming guest. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Knowledgeable of immediate area, services,...

  • Front Desk Associate Needed

    5 days ago

    Houma, LA, United States Q Hotels Management Full time

    Your day-to-day: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Make new reservations for incoming guest. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Knowledgeable of immediate area, services,...

  • Front Desk Associate Needed

    1 week ago

    Houma, LA, United States Q Hotels Management Full time

    Your day-to-day: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Make new reservations for incoming guest. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Knowledgeable of immediate area, services,...

  • Front Desk Associate Needed

    3 days ago

    Houma, LA, United States Q Hotels Management Full time

    Your day-to-day: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Make new reservations for incoming guest. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Knowledgeable of immediate area, services,...

  • Cashier

    4 weeks ago

    Houma, United States Home Depot (Retail) Full time

    Cashier0371 - HOUMAJob DescriptionPosition Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area. They proactively seek product/project knowledge to provide customers with...

  • Executive Housekeeper

    4 weeks ago

    Houma, United States Marshall Hotels & Resorts Full time

    Executive HousekeeperThe Executive Housekeeper is a key position responsible for overseeing and managing the daily operation of the housekeeping department within the hotel. The primary goal is to ensure cleanliness, orderliness, and overall guest satisfaction with the accommodation facilities.What You'll Be DoingRecruit, train, and supervise housekeeping...

  • Housekeeping inspector

    2 weeks ago

    Houma, United States BN Management Co Full time

    Room Inspections: Part-time inspectors are responsible for conducting thorough inspections of guest rooms to ensure they meet cleanliness and maintenance standards. This includes checking for cleanliness, proper functioning of amenities, and overall presentation of the room.2. Quality Assurance: Inspectors assess the quality of housekeeping services by...