Front Desk Associate Needed

1 week ago

Houma, LA, United States Q Hotels Management Full time

Your day-to-day:

  • Review arrivals noting special requests, blocking rooms as needed.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Make new reservations for incoming guest.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Knowledgeable of immediate area, services, attractions, and events.
  • Knowledgeable of fire and emergency procedures.
  • Use of Opera PMS a huge plus.
  • Works well under pressure, dealing with many arrivals and departures within a short period of time.
  • Able to accommodate a flexible schedule that may include weekends and/or holidays.
  • Familiar with hotel systems and operations and can enter in information accurately.
  • Outside-of-the-box thinker who takes initiative to creatively solve problems.

MUST BE WILLING TO WORK ALL SHIFTS

  • 6am-2pm
  • 2pm-10pm
  • 10pm-6am

Job Types: Full-time, Part-time Pay: $13.00 - $14.00 per hour

  • Hotel experience: None needed

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