Call Center Agent

5 days ago


Phoenix, Arizona, United States C2 Tactical Full time

Job Details
Job Location:    C2 Tactical Phoenix - Phoenix, AZ
Salary Range:    Undisclosed

Description

Job Summary

Answer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer management system for classes and other offerings.

Responsibilities and Duties

Answering Incoming Calls (80%) Answer all incoming calls for multiple business locations and triage customer needs efficiently; answer simple questions and forward calls as needed to sales or management; create bookings in our customer management system and take payments over the phone; provide excellent customer service at all times.

Outgoing Calls for Customer Follow-up (10%) Follow up as needed with customer reservations to verify information or resolve booking issues.

Online Chat and Email Responses (10%) Answer simple questions that come in via chat or email and forward questions as needed to sales or management.

Qualifications

Qualifications and Skills

  • Customer service experience required
  • Previous call center experience preferred
  • Firearms knowledge a plus
  • Sitting at a desk for long periods of time
  • Using a computer for long periods of time computer screen, keyboard, mouse
  • Using a handset and phone for long periods of time

  • Call Center Agent

    7 days ago


    Phoenix, Arizona, United States SunSoft Online Full time $40,000 - $80,000 per year

    This is a remote position. Only Arizona candidates.  The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call center. Interviews will be remote. The first day of work will be onsite for orientation but will be remote after this. This position has the possibility of future permanent employment...

  • Call Center Agent

    2 weeks ago


    Phoenix, Arizona, United States S R International Inc Full time $35,000 - $55,000 per year

    Job Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests. To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude. ...

  • Call Center Agent

    7 days ago


    Phoenix, Arizona, United States S R International Inc Full time $40,000 - $60,000 per year

    Job Description:Please keep this in mind when submitting new candidates Interviews will be remote. First day of work will be onsite for orientation but will be remote after this. Estimated to last 6 months but can be extended past this date. The schedule will be discussed during the interview, and this is dependent on the current needs of the client/call...

  • Call Center Agent

    1 week ago


    Phoenix, Arizona, United States infinite Computer Solution Full time $40,000 - $80,000 per year

    (Only Local Arizona Candidates can Apply)Job Title: Tax Collector Location: 1600 W. Monroe St. Phoenix, AZ Remote) Duration: 8+ MonthsPosition Description:The Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income, Corporate Income,...

  • Call Center Agent

    2 weeks ago


    Phoenix, Arizona, United States C2 Tactical Full time

    Job SummaryAnswer incoming calls for multiple businesses in a small call center environment; supporting customer needs, answering questions and creating bookings and reservations into customer management system for classes and other offerings.Responsibilities and DutiesAnswering Incoming Calls (80%) Answer all incoming calls for multiple business locations...


  • Phoenix, Arizona, United States ProAxis Consulting Full time $83,200 per year

    Job Title: Call Center AgentJob Id: 8596Job Location: Phoenix,AZLocals OnlyJob Description:Key ResponsibilitiesHandle a high volume of inbound calls and resolve Tier 1 issues.Review taxpayer accounts and verify, gather, and update key information in multiple systems.Educate taxpayers on online resources, payment options, and current tax policies.Submit...


  • Phoenix, Arizona, United States ProAxis Consulting Full time $48,000 - $84,000 per year

    Job Title: Call Center AgentJob Id: 8385Job Location:Phoenix,AZLocals OnlyJob Description:Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests.To succeed in this position candidates should have a bias...


  • Phoenix, Arizona, United States I3 INFOTEK INC Full time $40,000 - $80,000 per year

    Role SummaryTheCall Center Agentwill handleinbound callsfrom Arizona taxpayers regarding:Individual and business tax compliance and delinquency issuesGeneral information requests related to taxesHelping taxpayers understand online tools , policies , and payment arrangementsThis is not a technical support or sales role — it's acustomer service and...


  • Phoenix, Arizona, United States I3 INFOTEK INC Full time $40,000 - $60,000 per year

    Position OverviewWe are seeking forskilled Call Center Agentsto support the Education & Compliance division. This role handlesinbound callsrelated to individual and business tax compliance, delinquency questions, and general tax inquiries.You will be responsible for helping taxpayers with professionalism, empathy, and accuracy while working in a fast-paced,...


  • Phoenix, Arizona, United States Iannarino Fullen Group Full time

    Location:Phoenix, Arizona Hybrid)Schedule Details:Mon - Fri 8 AM - 5 PMJob DescriptionRepresentative is responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business related tax compliance, delinquency and general information requests. To succeed in this position candidates...