Manager of Facilities

Job Title: Manager of Facility Operations & Recreation Activities

Schedule: Full-Time

Mission Statement: The mission of Paragon Star is to bring people together by offering a one-of-a-kind place for our community where you can eat, play, work, stay and live, all in one convenient location.

Company Values: The Company will conduct its business honestly and ethically wherever operations are maintained. We strive to improve the quality of our services and operations and will maintain a reputation for honesty, fairness, respect, responsibility, integrity, trust, and sound business judgment. Our managers and associates are expected to adhere to high standards of business and personal integrity as a representation of our business practices.

Job Summary: The Manager of Facility Operations & Recreation Activities will lead complex facility operations and will be held accountable to deliver on operational, logistical, facility procurement and staff development priorities for the Paragon Star Sports Complex. Responsibilities include but are not limited to: Facility Development & Operations, Maintenance, Customer Experience, Safety and Staff Management. Weeknight and weekend work are required.

Essential Duties and Responsibilities:

• Manage day-to-day sports complex facility operations which include maintenance, groundskeeping/landscaping, event preparation & setup, housekeeping, security and contract services.
• Work with team members and Executive management on all projects and other duties as assigned.
• Assist with events to set up facilities, maintain budgets, negotiate vendor contracts and fee negotiations.
• Design and maintain a service model and Standard Operating Procedures for the Complex.
• Create and manage staff work schedules and job assignments.
• Develop and maintain safety and associate manuals.
• Manage pre-event and day-of-event staff to ensure seamless execution (alongside Event Directors).
• Provide day-to-day department management, delegation, and oversight.
• Clearly and consistently communicate between team members to create goals, priorities and training plans.
• Participate in facility enhancement discussions, and provide support if needed for future complex build-out phases.
• Participate in the design and development of the future Maintenance, Recreation Zone and Trailhead facilities.
• Design customer safety protocols through implementation of weather, safety and emergency policies.

Education/Experience:

• Experience managing staff and budgets.
• Experience with equipment/materials bidding and procurement practices.
• Experience managing multiple projects, locations, and direct reports simultaneously. Thrives in a fast-paced environment, takes initiative, is extremely organized and self-motivated. Has strong instincts on when to delegate and when to implement projects/tasks.
• Experience building and managing large, complex projects/teams.
• Experience with computer software and a working knowledge of applications.

Qualifications:

• Ability to manage a project(s) from inception to completion while achieving pre-determined goals.
• Excellent interpersonal skills and the ability to work collaboratively in a team environment.
• Excellent problem-solving skills.
• Excellent oral/written communication, analytical and interpersonal skills to effectively work with all levels within the organization in addition to clients, partners, volunteers, and vendors.
• Strong critical thinking skills.
• Flexibility and ability to adjust to a variety of methods and approaches to achieve desired outcomes.
• Ability to develop creative solutions to complex issues.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The associate will be in an open-air sports complex while performing the majority of the duties of this job and will be required to sit, stand, walk, squat/stoop, bend, and lift and/or move up to 50 pounds. This position requires the ability to perform manual labor and perform tasks on your feet (up and moving around) for hours at a time. This position works in all extremes of weather conditions and may be exposed to high noise levels and require wearing hearing protection. This position may also be in a normal office environment while performing some of the duties of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Company encourages you to suggest specific reasonable accommodations that you believe would allow you to perform your job. However, the Company is not required to make the specific accommodation requested by you and may provide an alternative accommodation, to the extent any reasonable accommodation can be made without imposing an undue hardship on the Company.