Sr. Technical Project Manager

Merge Storytelling and Technology
We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness & Happiness
We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Sr. Digital Project Manager, you will…
Play a crucial role in the success of our website development and email marketing projects by managing and delivering them according to established quality standards, timelines, and budget requirements. You will serve as the central point of coordination for all digital projects, overseeing key elements such as project estimates, scope definitions, timelines, team communication, budget management, and resource allocation. Your leadership will ensure that both website development and email marketing projects are completed efficiently and effectively, meeting client expectations and organizational goals while enhancing the overall user experience.

Be Accountable and Responsible

• Lead various engagement types spanning research, UX strategy, design, and development, involving custom applications and enterprise marketing technology platforms (e.g., Sitecore, Adobe, Salesforce)
• Lead the MERGE team by bringing organization and structure to the delivery approach, plan, and meeting execution
• Identify project risks, issues, and needs, and coordinate with team members from various disciplines promptly
• Partner with Client Services to proactively monitor and manage project scope, escalating risks and concerns promptly for proactive mitigation
• Manage client communications, reviews, and feedback, facilitating regular project scrums and working sessions
• Coordinate team resources and task assignments based on deliverables and project plans
• Assist with contingency planning, and problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
• Present project parameters and checkpoints, ensuring timely delivery of quality deliverables
• Deliver detailed progress reports, financials, and forecasts on assigned digital projects
• Track changes in scope and actual hours against a project plan, making appropriate adjustments to deliver projects on time and budget
• Keep the Department Director aware of progress and raise concerns promptly
• Plan and facilitate effective meetings, project estimation, and planning
• Collaborate with key discipline leads for input and manage personalities and conflict
• Confront issues openly and quickly
• Effectively communicate relevant project/practice information across all departments
• Show ownership of the agency process and enforce its use within the team
• Determine creative ways to employ teams on projects and distribute responsibilities
• Share lessons learned and best practices across departments
• Seek internal efficiencies to increase client satisfaction and deepen relationships
• Recognize areas for internal improvement and develop plans for implementation

These Are The Qualifications We're Looking For

• 5-7 years of experience in developing large-scale websites, microsites, landing pages, and platforms with a strong understanding of the development lifecycle
• Bachelor's degree or equivalent work experience
• Experience with content management systems like Sitecore, AEM, Joomla, Drupal, or WordPress
• Familiarity with various digital channels, including website design and email design
• Understanding of marketing technology platforms and custom application development
• Strong Project Management skills, including monitoring and reporting on project status, budgets, schedules, and resource management
• Experience using both Waterfall and Agile methodologies
• Understanding of user experience and web design best practices
• Experience managing multi-tier software development projects is a plus

At MERGE, we're committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we're proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is
$86,000 -$104,000
, based on the individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here's how we live our values at MERGE

• Ability. Mastering our craft
• Agility. Delivering with a growth mindset
• Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be