Service Manager

Seeking a full-time, enthusiastic, results driven forward-thinking Regional Service Manager to join our amazing culture. As a Service Manager, you are a part of a dynamic team that allows you to grow as we continue to grow. Broad based professional knowledge of security hardware, alarm and video surveillance systems, electronic security issues and safeguards is strongly preferred.

VETERAN ENCOURAGED TO APPLY

This is a Direct Hire Role that will cover territory in Pittsburgh, Northeast Ohio, Western Virginia.

Monday thru Friday 8am -5pm.

Salary Range - $125,000-$140,000 DOE

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Service Manager.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

· Overall management and leadership of the service business and operations activities.

· Responsibilities may include service sales and effective implementation of service sales strategies to achieve revenue growth and margin goals and maximize service delivery to achieve customer satisfaction goals.

· Coaches, councils and trains the service sales force to improve individual service selling skills.

· Develops and implements Operations strategies that improve service delivery and provide additional value to customers in a cost-effective manner.

· Performs other duties and responsibilities as requested or required.

What You'll Need

· Excellent leadership and management skills selling and delivery of service contracts and Time and Material (T&M) service; actively seeks ways in which to act as a role model, guide, develop and mentor others within the Service Department.

· Broad based professional knowledge of: security hardware, alarm and video surveillance systems, electronic security issues and safeguards.

· Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.

· Excellent financial analytical skills including cost control.

Company Benefits

We foster a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually

• Fun & Laughter Day Off

• Medical, Dental & Vision Plan

• Life insurance & Disability Plan

• Wellness Program

• 401K Matching Plan

• Colleague Assistance Program

• Tuition reimbursement

• Competitive salary and compensation plan

• Vehicle reimbursement plan or company vehicle

• Corporate Social Responsibility Day

• Cell phone reimbursement (if applicable)

• Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Minimum Experience: 7-10 years relevant field service or equivalent

• Previous supervisory

Preferred Experience: (but not required):

• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems

Job Type: Full-time

Pay: $125, $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Do you have between 5-10 years of field service or equivalent?
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare systems?
• Are you a Veteran?

Education:

• Bachelor's (Preferred)

Work Location: In person