Admissions Coordinator
1 day ago
Job Summary
The Admissions Coordinator II ensures accurate patient registration and financial clearance for hospital services by verifying insurance eligibility, securing authorizations, and collecting demographic and financial information. This role serves as a liaison between patients, physician offices, and internal departments, supporting account accuracy, denial prevention, and a positive patient experience.
Essential Functions
- Reviews scheduled procedures and recent admissions to verify insurance eligibility, benefits, and authorization requirements for all patient visits.
- Collaborates with physician offices, insurance companies, and case management staff to secure prior authorizations and address financial clearance needs.
- Accurately collects and enters patient demographic, financial, and insurance information into the registration system while ensuring compliance with established procedures.
- Provides patients with written estimates of financial liability and addresses questions regarding coverage, costs, and payment options.
- Utilizes the registration scanning system to maintain accurate records and ensures documentation aligns with regulatory and organizational standards.
- Verifies insurance coverage and eligibility, initiating pre-certifications for commercial insurance as required.
- Assists with resolving registration-related issues and escalates complex problems to the manager when necessary.
- Collaborates with Eligibility Screening Services (ESS), Shared Service Center (SSC), and other departments to financially secure patients and improve denial reduction processes.
- Supports the Care Management and Medical Records departments in correcting patient account information as needed.
- Generates and maintains reports from the registration system to track registration accuracy, insurance verification, and denial trends.
- Greets patients, families, and staff with professionalism and respect, fostering a welcoming environment for all visitors.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- 2-4 years of experience in patient access, registration, or healthcare-related administrative role required and
- 2-4 years of experience with insurance verification and authorization required
Knowledge, Skills and Abilities
- Strong knowledge of insurance verification, eligibility, and prior authorization processes.
- Excellent customer service and interpersonal communication skills to interact with patients, staff, and external stakeholders.
- Proficiency in using registration and billing systems, as well as other healthcare-related software.
- Strong problem-solving skills and ability to manage multiple tasks in a fast-paced environment.
- Attention to detail and accuracy in data entry and documentation.
- Understanding of patient privacy and confidentiality regulations (e.g., HIPAA compliance).
- Ability to collaborate effectively across departments to ensure efficient patient access and financial clearance.
Licenses and Certifications
- Cardiopulmonary Resuscitation (CPR) issued by the American Heart Association BLS obtained within 90 days of hire date required
-
Clarksville, Tennessee, United States LHC Career Site Full timeWe are hiring for a Care Transition Coordinator– RN. $3,000 Sign-On Bonus Schedule is Mon-Fri, 10am-6pm, no on-call. This position has a role as a RN and also as an Admissions/Sales/Marketing representative for the agency. Does require travel to patients in the hospital and occasional travel in the community. At Suncrest Hospice in...
-
Clarksville, Tennessee, United States Vensure Employer Solutions Full timePosition Summary The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be...
-
RN PRN
1 week ago
Clarksville, Tennessee, United States Centerstone Full timeCenterstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone teamCenterstone, a...
-
CNA - Senior Care, PRN; Nights
7 days ago
Clarksville, Tennessee, United States Johnson Regional Medical Center Full timeJob Title: CNA - Senior Care, PRN; NightsReports To: Charge Nurse/DirectorJob Summary:Assists patients with activities of daily living, provides basic nursing care to non-acutely ill patients and assists in maintenance of a safe and clean environment under the direction and supervision of the registered nurse in charge of the team and/or unit.Demonstrates...
-
Intake Assessment Coordinator- RN
1 week ago
Clarksville, United States UHS Full timeResponsibilitiesClinical Assesment Coordinator (CAC)- RN- Behavioral HealthHorizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR.The Clinical Assessment Coordinator, in conjunction with the unit's Program Director may coordinate the referral development and pre-admission patient assessment process and...
-
Intake Assessment Coordinator- RN
4 days ago
Clarksville, United States UHS Full timeResponsibilitiesClinical Assesment Coordinator (CAC)- RN- Behavioral HealthHorizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR.The Clinical Assessment Coordinator, in conjunction with the unit's Program Director may coordinate the referral development and pre-admission patient assessment process and...
-
Intake Assessment Coordinator- RN
17 hours ago
Clarksville, United States Foundations for Living Full timeResponsibilities Clinical Assesment Coordinator (CAC)- RN- Behavioral HealthHorizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR.The Clinical Assessment Coordinator, in conjunction with the unit’s Program Director may coordinate the referral development and pre-admission patient assessment...
-
Intake Assessment Coordinator- RN
1 week ago
Clarksville, United States Universal Health Services Full timeResponsibilities Clinical Assesment Coordinator (CAC)- RN- Behavioral Health Horizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR. The Clinical Assessment Coordinator, in conjunction with the unit's Program Director may coordinate the referral development and pre-admission patient assessment process...
-
Intake Assessment Coordinator- Social Worker
3 days ago
Clarksville, United States Foundations for Living Full timeResponsibilities Clinical Assesment Coordinator (CAC)- Social Worker- Behavioral HealthHorizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR.The Clinical Assessment Coordinator, in conjunction with the unit’s Program Director may coordinate the referral development and pre-admission patient...
-
Clarksville, United States Southwest Healthcare System Full timeResponsibilities Clinical Assesment Coordinator (CAC)- Social Worker- Behavioral HealthHorizon Health is seeking a Clinical Assessment Coordinator for our unit at Johnson Regional in Clarksville, AR.The Clinical Assessment Coordinator, in conjunction with the unit’s Program Director may coordinate the referral development and pre-admission patient...
-
Financial Counselor I
2 weeks ago
Clarksville, United States Community Health Systems Full timeFinancial Counselor IThe Financial Counselor I supports patient access and revenue cycle operations by verifying insurance coverage, securing financial arrangements, and coordinating all aspects of patient account management. This role serves as a key resource for patients by providing financial counseling, facilitating assistance applications, and ensuring...
-
RN Case Manager- Hospice
3 weeks ago
Clarksville, United States Addus HomeCare Full timeTennessee Quality Care Hospice is seeking an RN Case Manager to join their growing team in Clarksville. This field-based position is responsible for managing a caseload of patients, providing therapeutic nursing, coordinating care, and supporting patients and their families in the comfort of their homes. Territory: Clarksville, TN and surrounding counties...
-
Financial Counselor I
2 weeks ago
Clarksville, United States Tennessee Staffing Full timeFinancial Counselor IThe Financial Counselor I supports patient access and revenue cycle operations by verifying insurance coverage, securing financial arrangements, and coordinating all aspects of patient account management. This role serves as a key resource for patients by providing financial counseling, facilitating assistance applications, and ensuring...
-
RN Case Manager- Hospice
4 weeks ago
Clarksville, United States Addus HomeCare Full timeJoin to apply for the RN Case Manager- Hospice role at Addus HomeCare. Tennessee Quality Care Hospice is seeking an RN Case Manager to join their growing team in Clarksville. Territory: Clarksville, TN and surrounding counties. Schedule: Monday thru Friday 8am-4:30pm. Qualifications Graduate from an accredited registered nursing program Licensed as a...
