Receptionist/Billing Clerk

3 days ago

Baltimore, Maryland, United States Inter Sign National, LLC Full time $40,000 - $52,000 per year

Overview

We are seeking a detail-oriented and organized Billing Clerk to join our team. The ideal candidate will be responsible for managing billing processes, ensuring accuracy in invoicing, and providing exceptional customer service. This role requires strong clerical skills, proficiency in various software applications, and the ability to handle multiple tasks efficiently in a fast-paced office environment.

Responsibilities

  • Prepare and issue invoices to clients accurately and in a timely manner.
  • Maintain organized records of billing transactions and customer accounts.
  • Handle customer inquiries regarding billing issues with professionalism and courtesy.
  • Perform data entry tasks related to billing and accounts receivable.
  • Assist with filing and maintaining office documents related to billing.
  • Utilize QuickBooks and Microsoft Office for various administrative tasks.
  • Manage multi-line phone systems, providing excellent phone etiquette while addressing client needs.
  • Support front desk operations as needed, including greeting visitors and managing appointments.
  • Collaborate with other departments to ensure seamless communication regarding billing matters.
  • Proofread documents for accuracy before sending out invoices or reports.
  • Monitoring accounts to ensure timely payments and reduce aged receivables.
  • Utilize Textura and other Construction Management packages to track retainage, contract updates, payment history across multiple projects.

Requirements

  • Previous office experience, preferably in a billing or administrative role.
  • Proficiency in QuickBooks, Microsoft Office (Word, Excel), and Google Workspace.
  • Strong computer literacy with the ability to quickly learn new software applications.
  • Excellent organizational skills with attention to detail for accurate data entry and filing.
  • Experience with customer service or support roles is highly desirable.
  • Strong time management skills to prioritize tasks effectively in a busy environment.

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Ability to Commute:

  • Baltimore, MD Required)

Ability to Relocate:

  • Baltimore, MD 21202: Relocate before starting work (Required)

Work Location: In person

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