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Regional Sales Director Key Accounts

3 weeks ago


Los Angeles, California, United States Staples Full time

Staples is business to business. You're what binds us together.

Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

The Regional Sales Director-Key Accounts Facility Solutions (FS) is a leadership position responsible for managing a team of Facility Solutions Key Account Executives (KAEs) focused on capturing incremental opportunities within Staples' largest and most complex customers and ensuring customer retention through contract renewals. This role leads sales and profitability for the FS category within their assigned region, partners closely with business leaders, and is highly customer-facing. Key responsibilities include coaching team members, developing strategy, ensuring KPI attainment, and collaborating across business units.

This role will oversee a regional team, traveling when needed to support team members and interact with clients. The selected candidate will work remotely but must reside within the region which consists of the following States: CA, WA, OR.

What you'll be doing:

  • Own and achieve sales and profitability growth goals across the book of Key Accounts assigned to their FS KAEs.
  • Coaches KAEs weekly on methodologies, techniques, opportunity prioritization, and strategy.
  • Develop relationships with key personnel at top accounts, influencers, and strategic partners (e.g., manufacturers, GPOs, Healthcare).
  • Coordinates with cross-functional teams on key opportunities and strategic initiatives.
  • Drives team's accountability to sales, profitability, and KPIs.
  • Conducts team meetings and 1:1s for coaching, sharing insights, wins, and corporate initiatives.
  • Deploys Next Generation Selling Tools & Processes for team productivity.
  • Assists in hiring, retaining, and developing talent, maintaining a robust pipeline and managing performance.
  • Attends appointments with associates (virtually and in-person).
  • Monitors marketplace trends to evolve sales strategy and execution.
  • Fosters a culture of inclusion, open communication, collaboration, and goal achievement.

What you bring to the table:

  • Experienced sales leader with proven success leading tenured teams in a multi-tiered, business-to-business selling environment.
  • Managed and coached a team of Enterprise/Key Account Managers
  • Sold into large complex deals with multiple stakeholders/sites
  • Owned sales profitability across a portfolio of key accounts
  • Creative selling and project management skills
  • Strategic planning and target-setting ability
  • Successful working with senior customer leadership
  • Analytical, multitasking, and self-direction skills
  • Business, financial, and technical acumen

What's needed- Basic Qualifications:

  • Bachelor's Degree or equivalent work experience
  • Minimum 10+ years of related experience in sales including 5+ years in sales management
  • Experience in the Facilities-Janitorial/Sanitation/Cleaning industry (distribution, manufacturing, services) or related field

What's needed - Preferred Qualifications:

  • Advanced Collaboration, Inclusion, Innovation, and Self-Development
  • Sales Coaching, Deal Shaping
  • Advanced negotiation skills (internal and external)
  • Competent in MS Suite of tools (MS Excel, PowerPoint, Word and Outlook, etc.)

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.