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Director of Client Services

2 days ago

San Francisco, California, United States Vibe Talent Full time

Director of Delivery and Client Services: Hi-Tech (Digital Transformation | Cloud Consulting)

Location:
San Francisco Bay Area (Hybrid)

About the Opportunity

Vibe Talent has been exclusively retained by a rapidly growing, cloud-focused technology consulting organization to hire a
Director of Client Services
to serves as it's Client lead for Delivery and Expansion in the Bay Area. This is a high-impact leadership role responsible for overseeing enterprise client relationships, leading digital transformation initiatives, and ensuring successful delivery across multi work-stream programs in the Hi-Tech arena.

This role is ideal for someone who thrives at the intersection of
consulting, cloud technology, digital modernization, and executive client management
. You'll shape strategy, influence outcomes, and lead teams delivering innovative transformation programs for large, tech-forward organizations.

What You'll Do:

  • Serve as the executive partner to enterprise clients, ensuring long-term success and program delivery excellence
  • Lead complex
    digital transformation, cloud modernization, and engineering-driven initiatives
  • Manage cross-functional consulting and technical teams across multiple workstreams
  • Drive account expansion opportunities, including new initiatives, upsell, and strategic program growth
  • Own client satisfaction, delivery quality, and overall engagement health metrics
  • Collaborate with senior leadership on service strategy, delivery frameworks, and continuous improvement
  • Represent the organization as a trusted advisor in technical and business transformation discussions

What We're Looking For:

  • 8+ years in
    technology consulting, digital transformation leadership, or cloud consulting delivery
    leading complex work-streams while growing client relationships through outcome based consulting
  • Proven success leading
    enterprise-scale transformation programs
    (cloud, software modernization, engineering, data, or platform initiatives)
  • Strong background working within consulting firms, cloud consultancies, or high-growth professional services environments
  • Experience overseeing multi-workstream project teams and delivering high-impact technology programs
  • Exceptional communication and executive stakeholder management skills
  • Ability to translate technical concepts into business value and strategic outcomes
  • Based in the
    San Francisco Bay Area
    or able to operate locally in a hybrid capacity

Why This Role Is Compelling

  • High autonomy and ownership over enterprise-scale client programs
  • Opportunity to shape delivery strategy within a modern, cloud-native consulting environment with the most prestigious of client bases
  • Work directly with senior leadership on innovation, client strategy, and service evolution
  • Rapidly growing organization with a strong culture of excellence, transformation, and outcome-driven consulting