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Customer Service Insurance Representative

3 weeks ago

Saint Peters, Missouri, United States Mathenia Insurance Group LLC Full time

Benefits:

  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development

Are you a customer-focused individual with a passion for helping others? We're looking for an Insurance Customer Service Representative to join our team
About Us:
At Mathenia Insurance, we strive to provide exceptional service and trusted insurance solutions to our clients. Our goal is to build lasting relationships while offering a positive experience every step of the way. Join a team of professionals who are dedicated to delivering personalized, friendly, and efficient customer service.

Key Responsibilities:

  • Connect with prospective clients to assess their insurance needs
  • Present and explain insurance products and policies to clients
  • Provide ongoing customer service and build lasting relationships
  • Provide accurate information to clients regarding coverage, pricing, and terms.
  • Assist customers with policy changes, renewals, and cancellations.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to ensure seamless service and accurate information.
  • Follow up with customers as needed to ensure satisfaction.

Qualifications:

  • Previous customer service insurance experience
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work well in a team environment and independently.
  • Positive, empathetic, and professional attitude.

Why Join Us?

  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • Friendly and supportive work environment.

If you are passionate about helping others and thrive in a dynamic, fast-paced environment, we'd love to meet you