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Patient Relations Specialist

2 weeks ago

Denton, Texas, United States Comfort Dental Full time

Job Summary

We are seeking a detail-oriented and organized Patient Registrar to join our healthcare team. The ideal candidate will be responsible for managing patient registration processes efficiently while ensuring compliance with HIPAA regulations. This role is crucial in providing excellent patient service and maintaining accurate records within our dental office setting. The Patient Relations Specialist will work closely with patients, healthcare providers, and administrative staff to facilitate a smooth registration experience.

Responsibilities

  • Greet patients with a warm and friendly smile upon arrival and assist them with the registration process.
  • Collect and verify patient information, including personal details and insurance coverage.
  • Input data into computerized systems accurately and maintain up-to-date patient files.
  • Ensure compliance with HIPAA regulations while handling sensitive patient information.
  • Coordinate with healthcare professionals to facilitate efficient patient flow.
  • Answer patient inquiries regarding registration procedures, insurance, and appointment scheduling.
  • Assist in maintaining organized filing systems for both electronic and paper records.
  • Support administrative tasks as needed to enhance overall office efficiency.
  • Manage phone appointments
  • Manage doctor's schedule
  • Verify insurance
  • Keep lobby neat and tidy
  • Welcome patients upon their arrival and walk them to their operatories
  • Provide information about our office and available services provided
  • Maintain a friendly and calm demeanor, even in stressful situations
  • Work directly with patients, doctors, front desk associates and dental assistants
  • Maintain updated records of medical history, treatment and labs

Skills

  • Kind, warm, and friendly attitude
  • Works well with others
  • Excellent communication and organizational skills
  • Hard working
  • Teachable; does not get easily offended when corrected or during training
  • Compassionate attitude for our patients
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both verbal and written, to interact effectively with patients and staff.

Join our dedicated team as Receptionist where you can make a positive impact on the patient experience while advancing your career in the healthcare field.

Job Types: Full-time, Part-time

Pay: $ $14.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule

Work Location: In person