Senior Business Analyst

2 days ago


Peoria, Illinois, United States Surge Technology Solutions Inc Full time

Type: W2 or No C2C)

Visa: H1B, H4EAD, GCEAD, L2, OPT, CPT,Green Card, US Citizens (Only USA Applicants)

Workplace Type: Onsite -Peoria-IL

Experience: 7+ Yr

Position's Contributions to Work Group:

  • In this role, you will work closely with the Scrum of Scrum master, Scrum master, Technical lead and Software engineers to track and communicate design, development, and support of new features and

solutions.

  • You will have to quickly and correctly identify the most complex customer problems which may not be obvious, and you will solve problems by determining the best course of action.

  • You will also be responsible to lead user acceptance test scripts based on defined business requirements and to write training documents with business partners.

Typical task breakdown:

  • Communicate effectively with the Parts pricing team to understand their requirements and/or to improve current solutions. Perform and lead business process analyses.

  • Set priorities and establish a work plan with business partners, managers and technical teams to complete broadly defined assignments and achieve desired results.

  • Gather and consolidate feedback from business partners.

  • Coordinates with product development engineers to track and communicate design and development

  • Identify, document, and report design, reliability and maintenance problems and bugs.

  • Answer business partners and managers' questions; provides guidance and support for product integration.

  • Support and train business partners, leaders, and subject matter experts.

  • Ensure that the future solution is achieved in compliance with internal policies and procedures and external laws and regulations (SoX).

  • Lead user acceptance test scripts and write training documents/job aids and work closely with business partners to help them perform UAT.

Provide regular status on testing progress and provide feedback to the development team.

  • Provide expert advice to IT and business leaders on enterprise business processes.

  • Ability to collaborate with cross-functional teams, lead technical discussions, and influence decision-making.

  • Adapt to diverse business climates.

  • Participate on 2-3 projects concurrently if required.

Interaction with team:

  • Early hire to get onboarded for preparation for next year. Guessing around 25-30 folks in totality they will be working with.

Education & Experience Required:

  • Bachelor';s and master's degree with 5-7 years of experience in business processes and systems.

  • Associate's degree with 10 years' experience

Technical Skills (Required)

  • Previous similar experience as business analyst for the development of large and complex IT solutions and being familiar with IT Development using Agile methodology as well as the various programming languages used at Caterpillar (for example : Java, Postgre SQL, AWS…).

  • Strong analytical, communication and problem-solving skills being able to explain conclusions to our business partners.

  • Should be able to work with offshore teams and provide leadership.

  • Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications

(Desired)

  • Top candidates will have previous experience as a software engineer (in Java or similar).

  • Off the shelf solution is a plus. (e.g. Salesforce is an example)

Soft Skills (Required)

  • Good human relation skills are required to develop a cooperative work relationship with business partners and IT teams.

  • Must have a passion for enabling change

  • Good effective communication skills.

  • Have excellent collaboration skills.

Disqualifiers/Red Flags:

  • Candidates who are "timid", they will be DQ. Please make sure the candidate(s) have initiative.

  • Choppy tenure or consistent job hopping

Please share your resume and contact details to or can call on Ext – 113



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