Rental Assistant/Receptionist

1 week ago

Philadelphia, Pennsylvania, United States Women's Community Revitalization Project Full time $32,000 per year

Overview: The Administrative Assistant is responsible for providing excellent customer service to WCRP's tenants and supporting the smooth functioning of WCRP's Property Management offices. The Administrative Assistant works on-site at Property Management offices across Philadelphia. This is a temporary position with the potential to lead to a regular full-time position.

Responsibilities

· Customer service

o Distribute applications for WCRP housing and answer questions

o Answer calls, schedule appointments and direct queries to the appropriate individual, as needed

o Provide front desk coverage at Property Management offices throughout Philadelphia

o Greet clients and visitors

o Keep reception area & common rooms presentable

· Administrative support

o Help coordinate maintenance scheduling, including setting the emergency maintenance on-call schedule

o Maintain office supplies and files at each Property Management site

o Review and distribute mail

o Serve as backup to Assistant Property Managers, as needed, including visiting the Department of License & Inspections to resolve issues

Qualifications

  • High School Diploma or GED
  • 1-2 years of office experience
  • Excellent customer service skills, over the phone and in person
  • Strong organizational skills and attention to detail
  • Proficiency in Microsoft Word, Excel, and Outlook and comfort with databases
  • Fluency in Spanish, preferred
  • Able to travel to multiple Property Management offices throughout Philadelphia each week

Key relationships

  • Reports to Assistant Property Manager
  • Provides administrative support to a team of Assistant Property Managers

Job Types: Full-time, Temporary

Pay: $ $16.00 per hour

Work Location: In person

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