Equity Derivative Front office support

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We're proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society.

Job Description
Location:
NYC (Hybrid – at least 4 days onsite/week)

Visa Sponsorship:
We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

This role provides day-to-day Front Office production support for the trading desk, mainly focused on Commodities and Exotic/Structured products. The analyst will work directly with traders to resolve trade booking issues, pricing discrepancies, P&L and position investigations, and production incidents. The role is a
70% functional and 30% technical
support position. The candidate must be hands-on, able to analyze issues quickly, and comfortable working in a high-pressure trading floor environment.

The position also involves troubleshooting system interfaces, investigating data flow issues between upstream/downstream systems, checking logs, and performing basic SQL queries and Linux commands to support issue analysis. The candidate will collaborate with global IT and business teams and contribute to maintaining production stability across trading systems.

Responsibilities

• Provide
  daily production support
  to traders and Front Office users.
• Investigate
  trade booking issues
  , incorrect P&L, missing events or lifecycle problems.
• Analyze and resolve
  risk and positions discrepancies
  .
• Perform
  root cause analysis
  on production incidents and escalate when needed.
• Monitor and support
  interfaces and data flows
  between systems.
• Perform basic
  SQL queries
  for data investigation.
• Check
  Linux/Unix logs
  and restart application services if required.
• Support
  morning/evening production shifts
  rotation within the team.
• Communicate clearly with traders and business stakeholders.
• Collaborate with global teams to maintain system stability.
• Follow
  support runbooks
  and document resolutions.

Qualifications

• Minimum
  5 years experience
  in Front Office
  production support
  or
  application support
  in a trading environment.
• Strong
  trade lifecycle knowledge
  : booking, validation, event management.
• Experience with
  Commodities
  and/or
  Equity Derivatives
  products, including exotics:
• MTN, autocallables, structured notes, swaps, options.
• Experience working
  with traders
  on a trading floor.
• Strong understanding of
  P&L, risk metrics, and trade flow logic
  .
• Ability to work
  under pressure
  with fast response time.
• Experience with
  Murex (MX.3)
  or a similar trading platform (Calypso, Summit, Sophis, etc.).
• Hands-on
  SQL
  experience for data investigation.
• Ability to
  read logs
  and troubleshoot in
  Linux/Unix
  environments.

Desired Skills (Nice to Have)

• Knowledge of
  Murex FO/BO modules
  .
• Experience with
  market data feeds
  .
• Basic scripting (Shell/Python) is a plus.
• Experience with
  incident management
  and
  support best practices
  .
• Familiarity with
  ITIL processes
  or production support environments.
• Exposure to
  control-M/Autosys
  or job schedulers.

Company's Benefits
At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$110,000 - US$150,000. We can also work on C2C.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD
• Commuter/transit benefits