ServiceNow Application Manager

Primary Location: Bonita Springs, Florida
V-Soft Consulting is currently hiring for a
ServiceNow Application Manager
for our premier client in
Bonita Springs, Florida
.

Education And Experience »

• 3-5 years' related project experience leading Implementation of ServiceNow or similar ITSM tools
• Bachelor's Degree in Computer Science (or related field).
• Experience in Agile project management methodology, tools and templates.
• Understanding of ServiceNow application suite - ITSM, ITBM, ITOM etc.
• Solid understanding of the software development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management.

Knowledge, Skills And Abilities »

• Ability to manage multiple projects simultaneously.
• Effective communicator with excellent written and verbal communication skills.
• Strong conflict resolution, negotiation and influencing skills.
• Excellent understanding of business objectives and goals.
• Excellent interpersonal/communication and presentation skills.
• Self-motivated with the ability to work independently toward established goals.
• Ability to multitask, solve problems resourcefully, and work well under pressure.
• Work closely with ServiceNow architects, technical teams, functional analysts to deliver project scope on time, on budget and with high quality deliverables.

What You'll Do
Job Responsibilities:

• Provide strategic oversight by helping to facilitate the business in automating and streamlining their business needs.
• Leverages deep understanding of product engineering, emerging technologies, and technical capabilities to guide and influence stakeholders and teams in developing solutions, build, deployment, testing and ongoing management of technology services.
• Implement enhancements that result in improved productivity, increased efficiencies, and time-saving processes.
• Drive continual product improvements and maintain the product roadmap with new ideas based on ongoing user requests, competitive capabilities, and product performance.
• Collaborate closely with IT and Project Managers to drive successful integrations across products in an Agile development process. A collaborative attitude is essential to the job.
• Defines a portfolio of change and roadmap for ServiceNow. Engages and influences business and IT leaders to ensure the portfolio will deliver agreed business objectives.
• Management and administration of the ServiceNow application. Act as the product owner for ServiceNow and own the product vision and roadmap.
• Maintain familiarity with other IT system/business application capabilities and scope definition in order to make recommendations about potential upstream/downstream integration or functionality intersection points.
• Engages in strategic planning with business and IT stakeholders to provide direction, guidance or recommendations on technology.

Interested?
Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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