Program Specialist

Job Title: Program Specialist

Job Type: Support Services

Location: Pittsburgh, PA

General Job Description: This is a full-time exempt position where the Program Specialist

helps coordinate and administer multiple subject-matter programs inside our corporation. You

are responsible for creating team-building events, implementing policies of the program we

oversee, and communicating with all parties involved in our area's work. A program specialist

has several tasks, such as generating monthly budgets for company programs and ensuring that

all programs match the organization's objective.

Duties and Responsibilities:

 Research trends and gather information on new activities and programs.

 Manage the planning and coordination of new activities.

 Supply guidance on subject-matter initiatives to employees and management teams.

 Plan and attend collaborative meetings to ensure projects are on time.

 Develop monthly and/or quarterly budgets for all company programs.

 Provide advisory services regarding compliance with tax laws, rules, and company

practices.

 Supply feedback on the success and/or failure of particular projects and activities.

 Understand company requirements and offer new programs or enhancements.

 Work with cross-functional teams in the planning and execution of programs.

 Schedule program-related training for new hires.

 Assist with proposal preparation and revision efforts.

 Provide support in designing the program plan, budget, and timeline.

 Plan, analyze, and report on programs for management.

 Keep management informed about any financial, schedule, or administrative concerns.

 Work independently or in a collaborative context to execute assigned duties efficiently.

 Attend educational courses, conferences, and training for professional development and

career success.

 Utilize effective problem-solving and time-management abilities to accomplish complex

programs.

 Analyze and suggest long-term resolutions to program-related difficulties.

 Manage resource allocations and workload assignments.

 Work with program management to undertake contact modification, work order changes,

and schedule changes.

 Perform contract agreements with clients as needed.

 Monitor the daily process and detect and rectify bottlenecks.

 Obtain client feedback and offer suitable program modifications.

 Understand customer requirements and offer new programs or enhancements.

 Work with cross-functional teams in the planning and execution of programs.

 Hiring and firing process where necessary.

Minimum Requirements:

 Bachelor's Degree; master's Preferred.

 Complete all state and agency-required training per state guidelines.

 Valid driver's license with a satisfactory driving record.

 Experience supporting individuals with intellectual or developmental disabilities.

 Knowledge of state regulatory agency operations and standards relevant to supporting

individuals with intellectual or developmental disabilities.

 Team oriented with demonstrated leadership experience.

 Experience with problem-solving against multiple priorities.

 Ability to establish a comfortable and supportive relationship with individuals receiving

support.

 Ability to exercise good judgment and remain calm in crisis situations.

 Excellent verbal and written communication skills.

 Excellent time management skills.

Working Conditions:

 Work in residential programs, day programs, and in the community.

 Schedule may change due to business needs and may include evening and weekend

hours.

 May be required to be on-call in cooperation with other management staff.

 Frequent lifting, stretching, and other physical exertion may be required.

 May be required to transport individuals utilizing your own vehicle or company-provided

vehicles.

 May be required to lift or move 25+ pounds.

 May assist with wheelchair transfer of non-ambulatory individuals.

 May be exposed to various medical conditions and communicable diseases.

Job Type: Full-time

Pay: $55, $60,000.00 per year

Benefits:

• Dental insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you willing to be on-call?

Ability to Commute:

• Pittsburgh, PA Required)

Work Location: In person