Regional Service Manager

SPATCO Energy Solutions has been an industry leader in providing energy solutions since 1935. We are here to provide the best energy solutions to our customers. We are built on service. From the ground up, our construction and installation teams build fueling and charging stations in the retail, commercial, industrial and government sectors. Our service and field teams not only perform routine and heavy maintenance but they also ensure environmental compliance is met in each state.

We are unique in that we provide everything a customer may need for their fueling & charging needs. In addition to construction and service, we also provide our customers with equipment, parts and expertise and the support to find the right solution to meet their needs. We are able to achieve this success due to our in-house, on the job training programs.

If you want to be part of a great team with endless possibilities for growth you've found your next career at SPATCO.

SPATCO is looking for a Regional Service Manager to join our growing team. As a Regional Service Manager, you will play an intricate role in the success of the branches within your assigned region. You will be responsible for overseeing the management of our service departments at multiple branches within your assigned region.

Essential Functions:

• This position is administrative with minimal time in the field. You will work in various computer systems including SAP, Field Service Management System, and GPS Fleet Management System.
• Will need to participate in the development of branch performance while also ensuring compliance with corporation policies and procedures
• Manage a group of Service Managers in multiple branches to ensure the following:
• Ensure the company's Safety 1st culture is a focus for all branches within the region
• The Managers are achieving branch goals related to service, customer satisfaction, and profitability.
• The Managers are participating in the development of all employees to meet the above goals
• The Financial Statements(P&L) at each branch meet/exceed budget set forth for the market.
• The Managers are effectively using their resources and staffing as needed
• Work to develop our next generation of leaders and ensure we are providing a career path for high performers
• Help drive both day to day results as well as execute the long-term strategy for success.
• Be the first level contact point for all service managers when they need assistance.
• Work in close partnership with other Region leaders to ensure overall operational and financial success
• Work with Sales and other SPATCO internal support teams to develop relationships with new clients, and preserve/expand relationships with current clients.

Experience, Competencies and Education

• Prior multi-site or management of large locations preferred
• Prior experience managing a P&L
• Proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
• Significant industry experience preferred
• Well-developed planning skills
• Excellent communication skills a must, both with internal personnel as well as external customers

Required Skills/Abilities:

• Excellent leadership and management skills.
• Excellent customer service, and interpersonal skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks, delegating when appropriate.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• At least 3 years of management experience at a branch level preferred
• Experience managing multiple locations providing service to national accounts, regional accounts, and house accounts.
• Experience working with a professional sales team to achieve customer retention and revenue growth goals.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

SPATCO Energy Solutions is an Equal Opportunity Employer. We extend equal opportunity to all individuals without regard to race, religion, sex, national origin, disability, age or any other status protected under applicable federal, state or local law. SPATCO is a Drug Free Workplace. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals who are veterans or who have disabilities are able to perform the essential functions. This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.