Creative Agency Operations Manager

Position Overview
Our client, a well-known Insurance company, is looking for a freelance Creative Agency Operations Manager (Workfront Administrator) to join their in-house agency team through March 2026. This role requires you to be on-site in either their Boston office 3 days per week (ideally), or at the Hudson Yards office in NYC.

This role is a mix of Workfront support (reporting, scoping, planning, implementation, troubleshooting) and project management across a variety of marketing initiatives: from capacity planning, process optimization, to contractor tracking and other operational projects. Your focus will be about 75% Workfront support and 25% strategic marketing initiatives.

Key Responsibilities

• Act as Workfront super-user: setting us up for success by building reports, dashboards, and supporting implementation
• Support agency management function with process optimizations, budget and vendor management, and other ad hoc initiatives
• Develop and maintain project plans, timelines, and deliverables
• Ensure clear communication and alignment across senior stakeholders

Qualifications

• 6+ years of creative agency creative project management experience, ideally in an agency or in a large IHA
• Advanced knowledge of Workfront
• Strong organizational and multitasking skills
• Excellent communication and stakeholder management

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.

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Allie Gribble - Senior Delivery Strategist

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.

This job was first posted by Creative Circle on 09/15/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.

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