Current jobs related to Retention Specialist - Chattanooga, Tennessee - Covenant Logistics

  • TextCare Specialist Manager

    3 hours ago

    Chattanooga, Tennessee, United States One to One Health Full time

    Job DetailsJob Location: 487 - Chattanooga, TN 37402Position Type: Full TimeJob Shift: DaySchedule and Structure Full-time, salaried role 7-hour in-office workday, Monday through Friday Primarily in-office/in-clinic role Will include occasional after-hours meetings with night and weekend TextCare Specialists to maintain visibility, accountability,...

  • Inside Client Solutions Specialist

    6 days ago

    Chattanooga, Tennessee, United States MVP Health Solutions Full time

    Our Vision: Helping Other People Everyday– From AnywhereAs an Inside Client Solutions Specialist with MVP Health Solutions, you'll have the opportunity to make a meaningful difference in people's lives across the country—all from the comfort of your home. This Sales Agent role involves helping individuals and families navigate their health insurance...

  • Clinical Specialist, Ventilation

    6 days ago

    Chattanooga, Tennessee, United States ZOLL Medical Full time

    Acute Care TechnologyAt ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory...

  • Human Resources Information System Analyst

    3 hours ago

    Chattanooga, Tennessee, United States Acro Service Corp Full time

    Key ResponsibilitiesPromote a people-first culture throughout the organization by exhibiting and encouraging exceptional performance, teamwork, and collaboration across the HR&C organization.Foster a culture of accountability, trust, development, and results , aligned with both short-term and long-term objectives of the HR&C organization.Ensure ...

  • End User Services Specialist

    11 minutes ago

    Chattanooga, United States Syntricate Technologies Full time

    End User Services Specialist This is Rohit with Syntricate Technologies, I just wanted to know if you are available for new job opportunities. Please see below job description and let me know your interest. Location - Chattanooga, TN Job ID - 10915 Qualifications: All applicants will be advised that Client, as a federal contractor, may be required to comply...

  • Physician Leader

    3 hours ago

    Chattanooga, United States HarmonyCares Full time

    Overview For 30 yrs, HarmonyCares has delivered home-based primary care. With 37 Medical Group teams across 14 States and growing, we are the leading national VBC organization with a continuum of care services achieving high quality outcomes maintaining top performing position as an ACO REACH. As a Physician Leader, you will lead two Advance Practice...

  • Physician Leader

    43 minutes ago

    Chattanooga, United States HarmonyCares Full time

    Overview For 30+ yrs, HarmonyCares has delivered home-based primary care. With 37 Medical Group teams across 14 States and growing, we are the leading national VBC organization with a continuum of care services achieving high quality outcomes maintaining top performing position as an ACO REACH. As a Physician Leader, you will lead two Advance Practice...

  • Physician Leader

    6 days ago

    Chattanooga, TN, United States HarmonyCares Full time

    Overview For 30+ yrs, HarmonyCares has delivered home-based primary care. With 37 Medical Group teams across 14 States and growing, we are the leading national VBC organization with a continuum of care services achieving high quality outcomes maintaining top performing #2 position as an ACO REACH. As a Physician Leader, you will lead two Advance Practice...

  • Physician Leader

    1 week ago

    Chattanooga, TN, United States HarmonyCares Full time

    Overview For 30+ yrs, HarmonyCares has delivered home-based primary care. With 37 Medical Group teams across 14 States and growing, we are the leading national VBC organization with a continuum of care services achieving high quality outcomes maintaining top performing #2 position as an ACO REACH. As a Physician Leader, you will lead two Advance Practice...

  • Physician Leader, Primary Care

    3 weeks ago

    Chattanooga, United States HarmonyCares Full time

    Overview $300k+ in Base + Bonus & $50k Retention Mon - Fri, no wknds or eves Clinical oversight of 2 APPs HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares...

  • Site Support Specialist

    3 weeks ago

    Chattanooga, United States Tennessee Staffing Full time

    Site Support SpecialistAt BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world's leading chemical company, we help our customers in nearly every industry meet the current and future needs...

  • Direct Sales Agent Specialist

    4 weeks ago

    Chattanooga, United States Allstate Full time

    Direct Sales Agent SpecialistNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as...

  • Human Resources

    4 weeks ago

    Chattanooga, United States Johnson Service Group Full time

    PROMOTES PEOPLE FIRST CULTURE THROUGHOUT THE RESPECTIVE ORGANIZATION; EXHIBITS AND ENCOURAGES EXCEPTIONAL PERFORMANCE AND TEAMWORK ACROSS THE HR&C ORGANIZATION. FOSTERS CULTURE OF ACCOUNTABILITY, TRUST, COLLABORATION, DEVELOPMENT, AND RESULTS CONSISTENT WITH THE SHORT AND LONG-TERM OBJECTIVES OF THE HR&C ORGANIZATION.RESPONSIBLE FOR ENSURING THAT...

  • Human Resources

    2 weeks ago

    Chattanooga, United States Johnson Service Group Full time

    PROMOTES PEOPLE FIRST CULTURE THROUGHOUT THE RESPECTIVE ORGANIZATION; EXHIBITS AND ENCOURAGES EXCEPTIONAL PERFORMANCE AND TEAMWORK ACROSS THE HR&C ORGANIZATION. Please make sure you read the following details carefully before making any applications. FOSTERS CULTURE OF ACCOUNTABILITY, TRUST, COLLABORATION, DEVELOPMENT, AND RESULTS CONSISTENT WITH THE SHORT...

Retention Specialist

8 hours ago

Chattanooga, Tennessee, United States Covenant Logistics Full time

The Retention Specialist provides the support necessary to help newly hired professional drivers achieve their career goals by managing their expectations from arrival at orientation through the first 90 days (about 3 months) of employment. The primary focus of the Retention Specialist is to aid and provide clear communication to all newly hired professional drivers from their arrival at orientation through their first 90 days (about 3 months) with the enterprise. The Retention Specialist will reach out to his/her newly hired professional drivers weekly to level-set them about their expectations of the enterprise and the enterprise's expectations of them.

Responsibilities

  • Understand the Orientation and activation process and be able to speak confidently to newly hired professional drivers about those processes.
  • Know departmental/company policies and procedures to successfully perform daily activities.
  • ⁠Provide ongoing support to Fleet Managers/Driver Managers by efficiently communicating professional driver's expectations and concerns.
  • Participate in accessible training and development sessions.
  • Increase knowledge regarding functions and processes of other departments (i.e. Orientation, Onboarding, Payroll, Driver Services, Breakdown, Shop, IRC, etc.)
  • Utilize systems or other tools to document detailed professional driver interactions and accomplished assigned tasks.
  • Learn the best industry practices to promote successful professional driving habits to newly hired professional drivers.
  • Effectively manage conversations and escalate to management, as necessary.
  • Review departmental reports and be able to analyze data.
  • Maintain positive, empathetic, and professional rapport with professional drivers.
  • Collaborate with team members to achieve optimal results with departmental goals.
  • Follow process changes and be able to adjust focus as requested by management.
  • Actively seek opportunities for continuous improvement.

Knowledge, Skills, and Abilities

  • Strong work ethic with "can do" attitude. Works until goals are accomplished and deadlines are met.
  • Strong communication skills, both written and verbal.
  • Effectively manage multiple tasks and spontaneous projects simultaneously which requires strong organizational skills.
  • Excellent interpersonal skills.
  • Strong computer skills.
  • Working knowledge of Microsoft Excel.
  • Ability to effectively work with multiple personalities in a team environment.
  • Proactive mindset, able to provide innovative suggestions for continuous improvement.
  • Ability to take direction, work on a team, and manage daily tasks.

Education/Experience

  • High School diploma or equivalent, required.
  • 1-2 years college, preferred.
  • Customer service experience required.
  • Industry experience, preferred.

Competitive Compensation

We believe in rewarding excellence. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure—ensuring your compensation is fair, motivating, and aligned with your growth.

  • Pay Range: $45,008.00-$69,575.00
  • Pay Grade: 7
  • 401(k) Match: Build your future with our generous company match.
  • Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

  • Medical, Dental & Vision Insurance
  • Telemedicine Access
  • Company-Paid Short & Long-Term Disability Coverage
  • Health Savings Account (HSA)
  • Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

  • Generous Paid Time Off (PTO)
  • Paid Company Holidays
  • Time off to Volunteer

Culture-Driven Perks

We've created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

  • Casual Dress Code: Dress for your day.
  • Tuition Reimbursement: Advance your education with financial support.
  • Employee Discount Program: Exclusive savings on everyday essentials and more.
  • Dependent Care Flexible Spending Account (DFSA)
  • Adoption Assistance: Meaningful support for growing families.
  • Employee Assistance Program (EAP): Confidential, 24/7 support for life's challenges.
  • Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor