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Mankato, Minnesota, United States MRCI Full time

MRCI is looking for dependable people that enjoy working with others, can problem solve using sound common sense, and have a sense of humor. The Consultation Services Specialist is a full-time position with day time hours. This position will allow you to give back to the community while having full-time benefits, training, and advancement opportunities Job Summary The Consultation Services Specialist is responsible for understanding and implementing all of the program requirements for the Client Directed Services (CDS) program of Community First Supports and Services (CFSS). The individual in this position markets MRCI CDS services to participants, representatives, and Lead Agency personnel in private and public forums, assists to maintain a strong customer-focused culture, and remains current with legislative changes, keep abreast of State and Federal rules and regulations that affect the program Hours: Monday - Friday, 8:00am to 4:30pm Position Perks: Computer and Cell Phone Provided 12 Paid Holidays Health, Dental and Vision Insurance Company paid access to mental health support including counseling sessions, legal, and financial resources 10 Vacation Days and 10 Sick and Safe Days 403b Retirement with company match Health Savings Account (HSA) with company match In this position you will: Understand the CFSS program and communicate details of the program to participants, representatives, families and lead agency personnel. Promote systems that ensure appropriate and timely service and maintain a strong and supportive customer-focused culture. Perform as the first point of contact for all participant interaction including: intake, plans and budget creation, program education, and problem solving. Report to Consultation Services Coordinator when problems arise and assist with resolutions based on an understanding of the CFSS program, DHS rules and regulations, and Lead Agency guidelines for management of federal, state and lead agency funds and program requirements. Remain current with legislative changes, and State and Lead Agency trends that affect CFSS program; respond as needed by assisting with the development of new practices and procedures. Work with the individuals Lead Agency, DHS and/or other providers to develop CDS best practices. Write new plans and budgets and input service authorization information into systems. Process plan revisions, monitor plans and budgets on a quarterly basis, communicate with the FMS or Agency per individual s needs, assist with renewals and all other processes that are part of providing service to the department s customers. Assist with worker training and development as it pertains to an individual s budget. Process employee status change forms as needed; contacts participants or representatives for required information and documen