Office Assistant, Allergy

2 weeks ago


Minot, North Dakota, United States TRINITY HEALTH Full time $16 - $23
Job Details Job Location: Trinity Health East Ridge Minot, ND 58701 Position Type: Full Time Salary Range: $ $22.95 Hourly Job Shift: Days Job Category: Customer & Admin Support

Performs variety of clerical duties to include greeting patients, scheduling appointments, answering telephone calls, and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas, as needed.

Qualifications
  • Licenses and Certifications Required
    • None
  • Educational Requirements
    • HS Diploma or GED, preferred
  • Experience Requirements
    • Customer service experience or training, required. Preferably six (6) mos minimum
    • Experience in a clerical or office setting, preferred
    • Medical terminology knowledge, preferred
    • Experience with computer appointment software, preferred
  • Special Skills or Training Requirements
    • Ability to communicate effectively in person and on the telephone
    • Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately
    • Exceptional interpersonal, customer service, problem-solving, verbal and written communication and conflict resolution
    • Ability to handle confidential and sensitive information
    • Ability to work in a fast-paced environment; working efficiently and multi-tasking
    • Compliance with all Privacy and Confidentiality Standards per Trinity's policies

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