Client Scheduling representative

1 week ago

Philadelphia, Pennsylvania, United States Cool Nerds Marketing Full time $46,000 - $56,463 per year

Job Overview

As a Client Representative, you will be the vital link between our clients and our services, ensuring a seamless experience from start to finish. Your role will involve managing client inquiries, providing exceptional customer service, and facilitating communication across various departments. You'll play a key part in maintaining client satisfaction and fostering long-term relationships while navigating the complexities of medical billing and administrative support.

What you'll do

  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues with enthusiasm and professionalism.
  • Manage medical collections and insurance verification processes to ensure timely payments and accurate billing.
  • Utilize Electronic Health Record (EHR) systems such as Epic, Meditech, and Athenahealth to maintain accurate client records and documentation.
  • Review care plans, medical records, and documentation for compliance with HIPAA regulations and coding standards (CPT, ICD-9, ICD-10).
  • Coordinate scheduling for appointments while providing exceptional patient service at the front desk.
  • Assist in filing, clerical tasks, and administrative support to enhance office efficiency.
  • Maintain proficiency in medical terminology and coding practices to facilitate effective communication with healthcare providers.
  • Foster a welcoming environment for clients by demonstrating excellent phone etiquette and interpersonal skills.

Basic qualifications

  • Strong computer skills with proficiency in Microsoft Office Suite.
  • Experience in medical office management or administrative roles within healthcare settings.
  • Familiarity with EHR systems such as eClinicalWorks or Dentrix is highly desirable.

Preferred qualifications

  • Bilingual capabilities to enhance communication with diverse client populations.
  • Previous experience in medical billing or coding, including knowledge of Medicare processes.
  • Background in dental terminology or experience within a dental clinic is a plus.

Why you'll love it here

We are dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment extends beyond just work; we prioritize your overall well-being through comprehensive support systems.

Our benefits include:

  • Opportunities for professional development and growth within the organization.
  • A supportive workplace culture that values teamwork and collaboration.
  • Resources aimed at enhancing your physical and mental health.

About us

Join our dynamic team where your contributions matter We are committed to delivering exceptional service that enriches the lives of our clients every day. Our culture is built on respect, support, and recognition of our amazing employees who drive our mission forward

Job Type: Full-time

Pay: $46, $56,463.37 per year

Benefits:

  • 401(k)

Work Location: Hybrid remote in Philadelphia, PA 19123

  • Veterinary Client Service Representative

    1 week ago

    Philadelphia, Pennsylvania, United States 2nd Street Animal Hospital Full time $40,000 - $70,000 per year

    DescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off...

  • Client Services Representative

    2 weeks ago

    Philadelphia, Pennsylvania, United States NVA Equine Full time $40,000 - $70,000 per year

    Busy equine veterinary practice located in Harleysville Pa is looking to add a member to our outstanding client support team. Responsibilities will include billing, accounts receivable, and collections, as well as general support as needed. The successful candidate will possess excellent communication and organizational skills and will be able to work both...

  • Sales Representative

    1 week ago

    Philadelphia, Pennsylvania, United States Smoothie King Full time $40,000 - $80,000 per year

    We are a fast-growing Cricket Wireless store in the Philidephia area, seeking a highly motivated Sales Representative to join our team. As a Sales Representative, you will be responsible for delivering outstanding customer service, promoting Cricket Wireless products and services, and achieving sales targets.We are looking for an experienced and motivated...

  • Director, Client Development

    1 day ago

    Philadelphia, Pennsylvania, United States BW Design Group Full time

    About UsBW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated AEC firm, we combine...

  • Schedule Coordinator

    5 days ago

    Philadelphia, Pennsylvania, United States Mental Health Company of PA Full time

    Schedule CoordinatorPosition Summary:The Schedule Coordinator is responsible for coordinating and maintaining the daily and weekly schedules of Certified Peer Support Specialists (CPS) along with their Peers. This position is tasked with ensuring that all peer support appointments are accurately scheduled and fully optimized to accommodate flexible schedules...

  • Project Scheduler

    1 week ago

    Philadelphia, Pennsylvania, United States Data Center TALNT Full time $80,000 - $120,000 per year

    Location:Greater Philadelphia, PA (On-Site)Duration:12-month contract, with strong potential for extensionAbout the RoleWe are seeking an experiencedProject Schedulerto support a high-profilemission-critical data center retrofitprogram for one of the major hyperscale technology companies in the world. This role is based on-site with the General Contractor,...

  • Outside Sales Representative

    5 days ago

    Philadelphia, Pennsylvania, United States Heins Marketing Full time

    Manufacturer Representative – Commercial Furniture (Hospitality Industry)Location: Eastern PA, Delaware and New Jersey (Travel with some Remote)Company: Heins MarketingAre you passionate about design, hospitality, and building lasting relationships? Heins Marketing — a leading manufacturer representative group specializing in commercial furniture for...

  • Call Center Representative

    1 day ago

    Philadelphia, Pennsylvania, United States Combs Security Services Full time

    Job OverviewWe are seeking a dedicated and professional Call Center Representative to join our team. This role involves providing exceptional customer service to clients via phone and digital channels, ensuring their inquiries are handled efficiently and accurately. The ideal candidate will possess excellent communication skills, a strong attention to...

  • Sales Representative

    6 days ago

    Philadelphia, Pennsylvania, United States American Food Service Depot Full time

    Position Overview Now Hiring: Sales RepresentativeLocation: Philadelphia, PA HybridCompensation: Base + CommissionThe Outside Sales Representative is responsible for meeting with clients in person, promoting products or services, and building strong customer relationships to drive sales growth.Primary Responsibilities:  Travel to assigned territories to...

  • Sales and Marketing Representative

    1 day ago

    Philadelphia, Pennsylvania, United States Universal Energy Solutions Full time

    Universal Energy Solutions, a leading provider of innovative energy solutions, is seeking a motivated and results-driven Sales and Marketing Representative to join our team in Philadelphia, PA. As a Sales and Marketing Representative, you will be responsible for driving sales and marketing efforts to promote our energy solutions to potential clients.At...