Dental Front Office

3 days ago


Boise, Idaho, United States Great Basin Oral and Facial Surgery Full time

State Street Dental is looking for an experienced Front Desk Representative with insurance experience.

Responsibilities:

  • Manage the front desk operations of a busy dental office
  • Greet and check-in patients, ensuring a positive and welcoming experience
  • Answer phone calls and direct them to the appropriate department or staff member
  • Schedule appointments and coordinate with dental providers
  • Maintain patient records and ensure accuracy of information
  • Handle billing and insurance verification processes
  • Assist with scheduling and coordination of patient care
  • Collaborate with other departments to ensure smooth workflow and patient satisfaction
  • Provide exceptional customer service to patients and their families

Skills:

  • Previous experience working at the front desk of a medical office is highly preferred
  • Proficiency in using electronic health record systems such as Carestack or Eagle Soft
  • Knowledge of medical terminology and procedures
  • Familiarity with phone systems and ability to handle high call volumes
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Job Type: Full-time

Pay: $ $27.88 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • Paid time off
  • Uniform allowance
  • Vision insurance

Work Location: In person



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