Health Information Manager Representative

21 hours ago

Orlando, Florida, United States RSi Full time


Join a USA Today Top 100 Workplace & Best in KLAS
 
Team 

Health Information Manager Representative | Pay:  $18.00 per hour | Monday- Friday  8:00 AM- 4:30 PM  Full-Time | Location: Orlando, FL | Hybrid Orlando 

At RSi, we've spent over twenty-five years helping healthcare organizations thrive—earning national recognition along the way as a USA Today Top Workplace and a "Best in KLAS" revenue cycle management firm. We're known for delivering outstanding results for our clients—and building a work culture that celebrates creativity, growth, and performance.

Position Summary: 
 
As an HIM Representative, you will support the Enrollment teams by assisting with tasks related to managing health information. You'll work with experienced colleagues to learn the fundamentals of Medicaid, government programs, help maintain accurate records, and contribute to positive patient 

What You'll Do
  • Assist with organizing and maintaining health information records in compliance with company and client standards.
  • Support team members in completing time-sensitive tasks related to patient enrollment and recovery.
  • Communicate professionally with clients, patients, and team members to resolve basic questions and concerns.
  • Help ensure operational workflows are efficient and effective.
  • Participate in training and skill-building sessions to increase your knowledge of HIM and revenue cycle management.
  • Adhere to company policies, procedures, and standards.
  • Perform other duties as assigned by Supervisors. 

What We're Looking For
  • Strong customer service orientation.
  • Good written and verbal communication skills.
  • Basic problem-solving and organizational abilities.
  • Ability to work independently and as part of a team.
  • Authorized to work for any employer in the United States.
  • Able to pass a background check.
  • Solid proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint, Outlook).
  • Comfortable with ambiguity and able to adapt quickly in a fast-moving, high-expectation environment.
  • Highly organized and resourceful—with a polished, service-oriented presence and sound judgment.
  • Working in our office in Orlando, FL
  • Internship or coursework related to Medicaid, Medicare, or commercial insurance-preferred not required.
  • Exposure to hospital systems or healthcare operations- preferred not required
  • High School Diploma (equivalent) 


Physical Demands/Working Conditions: 

Requires prolonged sitting, standing, or walking some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Requires lifting papers or boxes up to 15 pounds occasionally.  Work may be performed inside the hospital or remote site. Work may be stressful at times. Must be an effective communicator with strong problem resolution abilities. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel to other Health Solutions Division offices and/or client facilities may be required.

Why You'll Love RSi
  • Opportunity to grow alongside a high-performing, mission-driven team
  • National recognition for our workplace culture and business results
  • Creative, collaborative environment where your ideas and attention to detail will make an impact
  • Competitive compensation and benefits.
  • Purpose-driven work that supports healthcare providers across the country

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