Human Resources Director

Position Overview

The Human Resources Director will serve as a strategic partner to Scale Marketing's leadership team, responsible for driving a high-performance culture, strengthening employee engagement, and ensuring Scale remains a best-in-class workplace. This senior leader will report monthly to company leadership on the state of culture, employee engagement (including eNPS), and workforce issues, while also overseeing day-to-day HR needs and the first-pass review of recruiting candidates.

Key Responsibilities

Executive Reporting & Culture Stewardship

• Provide monthly briefings to the Executive Leadership Team on culture, employee engagement, eNPS results, and key workforce trends.
• Translate people data, survey insights, and employee sentiment into clear recommendations and action plans for leadership.
• Serve as the organizational culture champion, ensuring diversity, inclusion, and respect are embedded in daily practices.

Strategic HR Leadership

• Partner closely with executives and department heads to develop and implement long-term people and talent strategies that support organizational growth.
• Lead initiatives across organization development, talent management, employee engagement, and employee relations.
• Guide leaders on employment laws and compliance requirements (ADA, FMLA, FLSA, Title VII, etc.).

People & Talent Development

• Oversee performance management, compensation planning, and succession planning to ensure retention of top talent.
• Manage headcount planning, salary reviews, and annual talent review processes.
• Champion career development programs and professional training that foster employee growth and career pathing.

Employee Relations & Engagement

• Act as the primary advisor and escalation point for employee relations matters, working with leaders to resolve issues effectively.
• Build mechanisms for employees to share feedback, ensuring leadership has visibility into workforce concerns.
• Partner with managers to proactively address retention risks and drive engagement.

Day-to-Day HR Operations

• Oversee daily HR administration including onboarding, benefits, compliance, and policy execution.
• Serve as the first point of contact for HR inquiries, ensuring timely resolution and excellent employee experience.
• Partner with external vendors and internal teams to ensure HR systems and processes run smoothly.

Recruiting & Talent Acquisition Support

• Conduct first-pass review of recruiting candidates to ensure alignment with role requirements and culture fit before presenting to hiring managers.
• Partner with department heads to refine job descriptions, interview processes, and selection criteria.
• Support the recruitment pipeline by advising on sourcing strategies and candidate experience.

HR Analytics & Data-Driven Insights

• Leverage HR analytics to provide actionable insights that guide executive decision-making.
• Develop dashboards and reports that track workforce metrics, engagement, and talent pipeline health.

Qualifications

• Bachelor's degree required; advanced degree or HR certification (PHR/SPHR, SHRM-CP/SCP) preferred.
• 10+ years of progressive HR experience, including at least 5 years in a leadership capacity advising executives.
• Demonstrated success in balancing strategic leadership responsibilities with hands-on HR operations and recruiting support.
• Proven ability to influence and build trusted partnerships with senior leaders.
• Exceptional communication, presentation, and organizational skills.
• Strong analytical and problem-solving capabilities with a pragmatic approach to HR best practices.
• Ability to work in the Chicago office Tuesdays and Wednesdays, with flexibility as needed.

What We Value in Our People

• Honesty
• Integrity
• Treating Each Other with Respect
• Diversity and Inclusion
• Treating Our Clients' Businesses Like They Are Our Own

Benefits & Perks

• Comprehensive benefits package including health, vision, and dental insurance, with generous employer contribution
• Ongoing education and training opportunities
• Hybrid work model (currently in place due to Covid)
• Company-sponsored events and team-building experiences

About Scale Marketing

Scale Marketing is a collective of professionals who bring unique business and media experience together to drive client success. We dive into our client's customer data and historic media buys to understand where a business has been and optimize strategy to bring it closer toward where the client wants to go. We buy media strategically and efficiently, and produce creative work designed to meet specific KPIs. With robust data and analytics expertise, Scale's job is never done – we are constantly testing, analyzing, updating and optimizing based on how business flows. Nimble and transparent, we make our clients' dollars go farther and be more effective than they ever have. That approach has been paying off, because we've been growing. We attribute our success to the way we treat our clients and each other, and we are always looking for subject matter experts to join our team. Proud to be awarded designation by Crain's Chicago Business as one of the 2021 Best Places to Work in Chicago.

Job Type: Full-time

Base Pay: $90, $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• progressive HR: 10 years (Required)

Ability to Commute:

• Chicago, IL Required)

Ability to Relocate:

• Chicago, IL 60654: Relocate before starting work (Required)

Work Location: Hybrid remote in Chicago, IL 60654