Supervisor, ED Support Staff

6 days ago

Springfield, Illinois, United States Memorial Health Full time $53,000 - $84,000 per year

USD $26.23/Hr.

Max
USD $40.66/Hr.

Overview
Operates within Memorial Health mission, vision, goals and objectives. The ER Supervisor for Support Staff is responsible for overseeing entry-level team members within the Emergency Department, including emergency medical specialists, unit secretaries, patient safety monitors, and other support roles. This position ensures effective staffing, workflow coordination, and high-quality support services that contribute to safe, efficient patient care. The Supervisor fosters a positive, team-based culture and acts as the primary point of contact for support staff on each shift.

Education
Qualifications

  • High school diploma or equivalent required.
  • Associate's degree or healthcare-related coursework preferred.

Licensure/Certification/Registry

  • BLS certification required.
  • Additional certifications (CNA, EMT, PCT, etc.) preferred.

Experience

  • Minimum 2–3 years of experience in an Emergency Department or acute care setting required.
  • Prior lead or supervisory experience preferred.

Other Knowledge/Skills/Abilities

  • Excellent verbal communication skills are required.
  • Ability to work across multiple sites of care required.
  • Interprofessional relationship.
  • Knowledge of hospital operations and basic patient care support.

Responsibilities

  • Provides daily supervision and direction for ER support staff. Assigns and adjusts workloads to meet departmental needs.
  • Monitors staff performance, provide coaching, and support skill development.
  • Assists in new staff orientation, competency validation and ongoing education.
  • Partners with leadership to complete staff evaluations and disciplinary processes.
  • Coordinates patient flow support, including timely room turnover and discharge assistance.
  • Monitors and addresses safety concerns, incident reports and service issues.
  • Works with ED Manager(s) on recruiting new staff into the department.
  • Collaborates with ED Manager(s)to participate in quality and process improvement in the department during all phases from planning to implementing and sustaining efforts.
  • Ensures adequate and appropriate coverage for the unit that considers census, acuity and patient interventions needed to provide safe and timely care.
  • Acts as a resource to department in problem solving resolution of patient care issues.
  • Makes round on patients, keeping informed of patient conditions/changes.

  • Customer Technical Support Supervisor

    4 days ago

    Springfield, Illinois, United States Peraton Full time $66,000 - $106,000

    ResponsibilitiesPeraton is hiring a Technical Support Supervisor to support our DHS customer at TSA Headquarters in Springfield, VA. You'll be responsible for managing a team of IT Technical Support Specialists.  These responsibilities will include schedule management, training, quality assurance, SLA compliance, and provide advanced technical advice and...

  • Housing Supervisor

    4 days ago

    Springfield, Illinois, United States Treatment Alternatives for Safe Communities Full time $56,000 - $64,000 per year

    Working at TASC: At TASC (Treatment Alternatives for Safe Communities) our mission is to build a healthier, safer, more just society. Since 1976, we have been guided by the belief that every individual holds the potential for positive change. We advocate, support, and most importantly, empower people to break barriers, find recovery, and reshape their...

  • shift supervisor

    5 days ago

    Springfield, Illinois, United States Compass Group Full time $15 - $17

    Location: Missouri State University StarbucksWe are hiring immediately for a full time SHIFT SUPERVISOR position.Address: Missouri State University Starbucks-901 South National Ave. Springfield, MO 65897 Note: online applications accepted only.Schedule: Full time schedule; open availability preferred. Monday through Friday, hours vary; more details upon...

  • Clinical Case Supervisor

    6 days ago

    Springfield, Illinois, United States Trinity Health Full time $27 - $44

    Employment Type:Full timeShift:Day ShiftDescription:Brightside for Families and Children, a member of Trinity Health Of New England is looking for an experienced Clinical Case Supervisor to come join our team. Brightside helps to build families and support individuals through family outreach and stabilization, psychiatric and medication evaluation and...

  • ED Assistant PT/D

    4 days ago

    Springfield, Illinois, United States Baystate Health Full time $40,000 - $60,000 per year

    ED Assistant24 hoursDays, 7a-7:30pEmergency DepartmentSpringfield MARequirements: HS Diploma or GED; AHA-CPRSummary: Under the direction and supervision of a Registered Nurse, assist nursing staff and physicians with direct patient care and treatments, transports patients to tests and procedures, behavioral health interventions and contributes to the...

  • Supervisor- Home Health

    1 day ago

    Springfield, Illinois, United States Memorial Health Full time $43,674 - $65,848 per year

    USD $34.39/Hr.MaxUSD $53.30/Hr.OverviewThe Supervisor - Home Health - Clinical Operations plans and coordinates program development; responsible for day to day operations of the clinical team. Directly responsible for orientation, supervision and evaluation of clinical staff. Provides direct patient care of patients of all ages as needed. Maintains 24 hour...

  • Supervisor HIM

    4 days ago

    Springfield, Illinois, United States Hospital Sisters Health System Full time $46 - $69

    Pay Range:$ $ A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education.Hospital Sisters Health System (HSHS) is seeking a Supervisor-HIM & Identity Applications to join our team. The Supervisor–HIM & Identity Applications provides leadership and oversight for the...

  • ED Technician Nights Part Time

    6 days ago

    Springfield, Illinois, United States Trinity Health Full time $40,000 - $60,000 per year

    Employment Type:Part timeShift:12 Hour Night ShiftDescription: Emergency Department Technician (ED Tech)Location: Mercy Medical Center, Springfield, MAOrganization: Trinity Health Of New EnglandSchedule: Full-Time | 24 Hours | 12-hour night shift. Flexible Start times between 7:00 PM - 7:30AM. Every other weekend & holiday required About the RoleMercy...

  • Production Supervisor

    4 days ago

    Springfield, Illinois, United States Tosca Services, LLC Full time $65,000 - $85,000 per year

    Why Tosca? At Tosca, we help major food and beverage brands reduce waste and improve supply chains through reusable packaging solutions. We're a team that believes in safety, sustainability, and teamwork — and we're growing. Our Springfield service center plays a key role in supporting our partners, and we're looking for a strong leader to join our...

  • Staff Accountant

    4 days ago

    Springfield, Illinois, United States Davies Full time $50,000 - $60,000 per year

    Staff Accountant (Remote)Department: Professional Services (HR, Finance, IT, Marketing)Employment Type: Permanent - Full TimeLocation: Springfield, MAReporting To: Christine SheaCompensation: $50,000 - $60,000 / yearDescription Our Story Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at...