Customer Growth Data Analyst

2 weeks ago

Redmond, Washington, United States Microsoft Full time

The Global Marketing Engines and Experiences (E&E) team within Microsoft is responsible for delivering integrated marketing experiences for Microsoft by building, running, and innovating a globally scaled engine to deliver connected journeys that delight customers and create fans. The Media Data Science and Analytics team within E&E enables data-driven decision making by providing data products and insights to measure marketing's performance and impact, understand the customer experience, and develop systems of learning for marketers.  In this role, you'll directly support Microsoft's mission by enabling data-driven marketing decisions that drive customer engagement and revenue growth.

As a Customer Growth Analyst on the Media Data Science and Analytics team, you will play a critical role in establishing and promoting measurement frameworks that create better investment decision making. This will include developing solutions that are reusable, readily discoverable by decision makers, and self-service oriented, driving meaningful interpretation of data, and supporting campaign optimization. The optimal candidate thrives in fast-paced environments, demonstrates comfort with ambiguity, and collaborates effectively across teams and functional boundaries. Curiosity, a bias for action, and the ability to balance business context with technical expertise are essential.

In this role, you will support the rhythm of business by providing actionable recommendations to stakeholders based on rigorous analysis and clear insights. You will leverage analytical techniques to develop scalable, efficient, and impactful data products while also diving deep into the details to uncover the story behind the data. You will bring sharp analytical thinking, communication skills, and the confidence to engage with executives and stakeholders across the business.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

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