MDA Salesfroce Business Administrator

Job Details

Working Title: MDA Salesforce Administrator

Job Class: Management Analyst 4

Agency: Minnesota Department of Agriculture

• Job ID: 91285
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to bidders and to all qualified job seekers simultaneously. Bids accepted through 01/14/2026
• Date Posted: 01/08/2026
• Closing Date: 01/21/2026
• Hiring Agency/Seniority Unit: Minnesota Department of Agriculture / Agriculture-MAPE
• Division/Unit: Commissioner's Office / IT Business Staff
• Work Shift/Work Hours: Day Shift, 8:00 a.m. - 4:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $ $49.66 / hourly; $69,906 - $103,690 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Professional
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

The purpose of this position is to administer, direct work, manage and coordinate the complex electronic customer data Salesforce system used to manage customer, licensing and inspection data at the Minnesota Department of Agriculture. This individual is responsible for administering day-to-day Salesforce platform activities such as user management, security and data settings, system and workflow configurations and related reports and documentation. This position also provides lead technical support for MDA users, performs data and system testing for quality assurance and functionality, and conducts work activities related to the research, develop and testing of new features and functionality. This position also is responsible for designing and delivering training to agency-wide staff and Salesforce users, as appropriate to their roles and responsibilities.

Qualifications
Minimum Qualifications

To facilitate proper years of service crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

• Three (3) years experience working with the administration of Salesforce and customer data management, including but not limited to analysis, quality assurance, reporting or auditing.
• Project management and operational management skills sufficient to lead implementation of complex projects and manage them to successful completion.
• Analytical skills sufficient to review complex program data, identify trends, and prepare reports that help leadership monitor progress and ensure compliance with regulations.
• Communication skills in speaking, reading and writing, sufficient to understand very technical language and convey concepts, instructions and core concepts in plain language ti individuals without strong technical skills.
• Ability to establish and maintain effective working relationships with others, both within MDA and with external contacts.
• Customer service skills sufficient to assist staff with technical problems, and to act as a liaison between staff and MNIT staff when necessary to resolve a problem.
• The ability to celebrate diversity and a strong commitment to a respectful and inclusive work environment.

Preferred Qualifications

• Salesforce Administrator (ADM 201) certification
• A bachelor's degree in information systems management/development, Computers/Computer Technology, Data Analytics or another related field
• Experience using Jira and Confluence
• Experience working in Salesforce configuration, including custom objects, fields, workflows, and security settings
• Experience with Salesforce automation tools (Flow, Process Builder, Workflow Rules)
• Additional Salesforce Certifications (Platform App Builder, Experience Cloud, Service Cloud, etc.)
• Experience working with Salesforce Lightning Platform and Lightning Experience

Additional Requirements

The Minnesota Department of Agriculture will not sponsor applicants for work visas, including STEM OPT extensions. All applicants must be legally authorized to work in the US.

A job offer will be contingent upon successfully passing a background check. It is the policy of the Minnesota Department of Agriculture, as part of its hiring procedures, to conduct background checks on the finalist(s) for positions within the agency. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and former state employees only)
• Employment Reference Check
• Driver's License Check
• Conflict of Interest Review
• Criminal Background Check

Application Details
How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at or email For additional information about the application process, go to

Contact

If you have questions about this position, contact Nicole Neeser at or

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jennifer Romero at

About Minnesota Department of Agriculture

The Minnesota Department of Agriculture (MDA) has served our state for more than 125 years. The work we do touches every Minnesota citizen every day.

Our mission is to enhance all Minnesotans' quality of life by equitably ensuring the integrity of our food supply, the health of our environment, and the strength and resilience of our agricultural economy.

Our three general areas of responsibility include:

• Protecting our food supply;
• Protecting our natural resources; and,
• Cultivating our agricultural economy.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at or email and let us know the support you need.

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