Collections Specialist

1 week ago

Lenexa, Kansas, United States TrueML Full time

Why TrueAccord?

TrueAccord, a wholly owned subsidiary of TrueML, is a category-defining company. We combine machine learning with a human-based approach to transform debt resolution and to get people on the path towards financial health. Every year, more than 70 million Americans have negative experiences dealing with debt. We are changing this by providing personalized digital experiences that guide lenders and consumers through this challenging financial process.

With a world-class leadership team, passionate team members, and proprietary predictive models trained on years worth of transactional data, TrueAccord is well-positioned to deliver on a huge opportunity: helping millions of consumers to regain and keep their financial footing while lowering the cost of doing business for creditors across many industries.

Are you motivated, empathetic, and great at sales? Do you love helping people?

If so, a career with TrueAccord could be your next big step We're hiring Collections Specialists and offering a real path for long-term growth and success.

Why Join TrueAccord?

We're changing the collections industry by focusing on empathy and efficiency. This unique approach helps consumers improve their financial health while transforming the industry.

This specialist role is a proven career launchpad. Our former team members have flourished and moved into diverse and rewarding roles, including:

Leadership: Shaping our future and leading teams.

Technical Positions: Becoming AI Developers, IT professionals, and more, driving company innovation.

Critical Back-Office Roles: Improving processes, ensuring compliance, and streamlining HR and recruiting.

Ready to Start?

We are holding onsite interviews on September 27th & 29th. Our next hiring class starts on November 10th.

The best part? Qualified candidates will receive a same-day job offer

The impact you'll have:
  • Be a Financial Guide: Use your excellent communication and negotiation skills to connect with consumers, understand their unique financial situations, and guide them to resolve their outstanding balances.
  • Drive Results: Proactively manage all communication channels—including calls (inbound and outbound), email, and chat—to establish effective payment plans and reach account resolution goals.
  • Champion Our Mission: Uphold the highest quality and compliance standards, always applying our empathetic approach to debt recovery.
  • Innovate & Collaborate: Work within a vibrant call center team that is constantly looking for new ways to help consumers achieve financial stability.
Who You Are:
  • A Natural Persuader: You have excellent communication skills and a desire to influence positive outcomes. Bonus points if you have prior experience in sales, customer retention, or handling objections and rejections.
  • Solution-Oriented: You're a skilled negotiator who can solve problems and resolve conflicts, always aiming for a win-win resolution.
  • Driven and Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving great results.
  • Adaptable and Resilient: You thrive in a fast-paced environment, expertly manage multiple priorities, and are ready to take on new challenges.
  • Empathetic Professional: You are results-driven but your commitment to compassion and understanding means you provide best-in-class customer service.
Qualifications:
  • High school diploma or GED required.
  • High sense of ownership, resilience, and reputation of dependability

Compensation Disclosure: This information reflects the anticipated base salary range for this position based on current national/regional data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Our Dedication to Diversity & Inclusion

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you're looking for an opportunity to do impactful work, join TrueAccord and make a difference.

For California Applicants: we collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.

  • Accounts Receivable Specialist

    2 days ago

    Lenexa, Kansas, United States Splintek, Inc. Full time

    Job DescriptionSalary: DOESplintek is a Lenexa based, made in the USA manufacturing company in the business of providing high-quality healthcare products to Retailers, Professionals and direct to consumers since 1996. Innovation, team-based, high energy, casual business environment. Splinteks mission is to enhance the quality of life globally by innovating...

  • Principal Specialist, Procurement

    5 days ago

    Lenexa, Kansas, United States RTX Full time $82,000 - $164,000

    Date Posted: Country:United States of AmericaLocation:HKS31: US041-Lenexa, KS 15701 W 95th Street , Lenexa, KS, 66219 USAPosition Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance: None/Not...

  • Dir, Area Replenishment

    1 week ago

    Lenexa, Kansas, United States US Foods Full time $95,000 - $155,000

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food PeopleBASIC PURPOSE As an Area Director, Replenishment within US Foods, you will be pivotal to how we serve and delight our customers. This role sits in our Supply chain organization, within our Replenishment Team. You will be...

  • Home Delivery Operations Terminal Manager

    1 week ago

    Lenexa, Kansas, United States Wayfair Full time $80,500 - $88,780

    The salary range for this position is $80,500 - $88,780 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package.We are looking for a talented and driven Home Delivery Operations Terminal Manager to join us and lead our Lenexa...

  • Collections Specialist

    3 weeks ago

    Lenexa, United States Kansas Staffing Full time

    Financial Guide OpportunityBe a Financial Guide: Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.Drive Positive Outcomes: Proactively manage a variety of communication channels including inbound and outbound...

  • Collections Specialist

    2 weeks ago

    Lenexa, United States Kansas Staffing Full time

    Financial Guide OpportunityBe a financial guide: Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.Drive positive outcomes: Proactively manage a variety of communication channels including inbound and outbound...

  • Bankruptcy Specialist

    3 weeks ago

    Lenexa, United States Community America Credit Union Full time

    Bankruptcy SpecialistThe Bankruptcy Specialist is responsible for ensuring all internal processes, involving bankruptcy proceedings involving member loans/accounts, are handled efficiently. This includes, but is not limited to, receiving and processing all bankruptcy correspondence, including new filings, confirmations, dismissals and discharges; updating...

  • Bankruptcy Specialist

    4 weeks ago

    Lenexa, United States CommunityAmerica Credit Union Full time

    Summary The Bankruptcy Specialist is responsible for ensuring all internal processes, involving bankruptcy proceedings involving member loans/accounts, are handled efficiently. This includes, but is not limited to, receiving and processing all bankruptcy correspondence, including new filings, confirmations, dismissals and discharges; updating core processing...

  • Bankruptcy Specialist

    6 days ago

    Lenexa, KS, United States CommunityAmerica Credit Union Full time

    Summary The Bankruptcy Specialist is responsible for ensuring all internal processes, involving bankruptcy proceedings involving member loans/accounts, are handled efficiently. This includes, but is not limited to, receiving and processing all bankruptcy correspondence, including new filings, confirmations, dismissals and discharges; updating core processing...

  • Billing Specialist

    3 weeks ago

    Lenexa, United States Light Edge Full time

    Billing Specialist Des Moines, Iowa / Kansas City, Missouri / Lenexa, KS Finance and Accounting / On-site Lightedge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent...

  • Records Management Specialist 2

    3 days ago

    Lenexa, United States CAPITOL ADVISORS ON TECHNOLOGY, LLC Full time

    Join to apply for the Records Management Specialist 2 role at CAPITOL ADVISORS ON TECHNOLOGY, LLC 2 days ago Be among the first 25 applicants Join to apply for the Records Management Specialist 2 role at CAPITOL ADVISORS ON TECHNOLOGY, LLC Get AI-powered advice on this job and more exclusive features. This job posting is for future opportunities within our...

  • Records Management Specialist 3

    3 weeks ago

    Lenexa, United States CAPITOL ADVISORS ON TECHNOLOGY, LLC Full time

    1 month ago Be among the first 25 applicants This job posting is for future opportunities within our organization. While we may not have a specific position open at this moment, we are continuously seeking talented individuals to join our team. By applying to this posting, you are expressing your interest in potential future roles that align with your skills...

  • Records Management Specialist 3

    1 week ago

    Lenexa, United States Capitol Advisors on Technology LLC Full time

    This job posting is for future opportunities within our organization.While we may not have a specific position open at this moment, we are continuously seeking talented individuals to join our team. By applying to this posting, you are expressing your interest in potential future roles that align with your skills and experience. We are committed to building...

  • Records Management Specialist 3

    4 days ago

    Lenexa, United States Capitol Advisors on Technology LLC Full time

    This job posting is for future opportunities within our organization. While we may not have a specific position open at this moment, we are continuously seeking talented individuals to join our team. By applying to this posting, you are expressing your interest in potential future roles that align with your skills and experience. We are committed to building...