Interconnection Services, Data Analyst

Job Description
Position Title: Interconnection Support Manager
Location: Atlanta, Boston, Ashburn
Your role
Primary responsibilities of the Interconnection Support Manager to support the planning, coordination, and execution of interconnection initiatives and data migration projects. This role bridges technical teams and business stakeholders to ensure data flows accurately across systems, interconnection requirements are properly captured, and migration efforts meet quality and compliance standards.

What You'll Do

• Liaise with technical teams to ensure successful ETL (Extract, Transform, Load) processes and adherence to data governance standards.
• Identify and analyze data needs for various business processes, ensuring data is accessible and usable across different systems.
• Collaborate with engineering and product teams to enhance interconnection offerings and automation. Map data flows between legacy systems and new platforms, identifying data sources, transformation rules, and integration points.
• Create and modify data to interact with database uploads, specifically IP address management (IPAM) and datacenter infrastructure management (DCIM).
• Maintain databases with real-time status of interconnect inventory, capacity, and utilization.
• Generate regular reports on cross-connect orders, completion metrics, and availability.
• Define data quality metrics and participate in data validation, cleansing, and reconciliation processes during migration cycles.
• Assist in developing functional specifications, use cases, process flows, and test cases to support development and QA efforts.
• Contribute to change management activities including training, documentation, and user support for migrated systems.
• Establish processes and validation rules to maintain data quality and ensure data accuracy across integrated systems.
• Be able to and willing to present to wider internal and external audiences for reviews and decision making.

What You'll Need

• Data Center Experience: Focus on interconnection and network related services
• Strong analytical and problem-solving skills: Ability to analyze complex data and identify patterns, trends, and potential issues.
• Experience with data integration tools and technologies: Familiarity with ETL processes, data warehousing, and API integration.
• Knowledge of business processes and systems: Understanding of how different business areas utilize data and how systems interact.
• Proficiency in SQL and other data analysis tools: Essential for querying and manipulating data.

A Bit About Us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 28 countries on six continents.

To learn more about Digital Realty, please visit or follow us on LinkedIn and X .

A Bit About Our Digital Team
Our IT team is at the heart of our business. We develop infrastructures, design and build networks, support servers and provide the first line of support by delivering rich connectivity for our customers. With new data centers coming online all the time, it's a rapidly changing technical environment so our team is always ready to innovate and take the lead on projects. We constantly develop, deploy and support vital networks and data services that drive business performance and improve life for customers around the globe.

What We Can Offer You
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled.All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.