Sales Specialist

2 weeks ago

Los Angeles, California, United States CHICJOC Full time

The profile of the Sales specialist reflects the philosophy of the brand, someone whom, with impeccable professionalism, attention to details and technical know-how, acts as the brand ambassador for the local market.

MAIN RESPONSIBILITIES:

-
Leads by example his/her love of selling and being on the sales floor and interacting with customers

-
Highly aware of everything concerning sales at the moment (current sales, foot traffic, number of VIPs)

  • Monitors the KPIs, understanding which actions need to be taken to improve and lead the store team to take the right actions

  • Identifies areas of improvement to increase sales

  • Ensures high level of service at all times for every walk-in customer

  • Ensures excellence in selling ritual, supervises and assists the team to provide consistent customer service excellence

  • Responsible for developing a strong and active store customers' book

  • Ensures impeccable store aesthetics and high luxury standards, arranging the products display in collaboration with the Visual Department

  • Ensure the general maintenance of the store and manage daily maintenance issues, in order to keep a high-quality store environment which reflects the company standards.

  • Responsible for the efficiency of the organization in every area of the store

  • Responsible for the compliance standards in the store

  • Responsible for the store inventory

REQUIREMENTS:

Minimum 1 year luxury retail selling experience

Languages: English, both written and oral. Mandarin is a nice plus

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Luxury Retail: 1 year (Preferred)

Language:

  • English (Required)

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