Community Engagement

At Wayfinder Family Services, we understand the unique challenges facing some of our state's most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.

Program and Role Summary

The primary purpose of the Community Engagement & Prospect Research Coordinator is to elevate every aspect of Wayfinder's fundraising and community engagement efforts. The Community Engagement & Prospect Research Coordinator is a relationship-builder and results-driven professional. Exceptionally organized and proactive, this individual anticipates needs and meets deadlines. They maintain the highest standards of accuracy and care, ensuring that every volunteer experience, database entry and research profile reflects professionalism and attention to detail. They approach their work strategically, identifying connections between volunteers, donors and partners, and using data-driven insights to strengthen engagement and philanthropic growth.

Primary Responsibilities:

• Design a volunteer program that inspires community involvement and recruits new volunteers to advance Wayfinder's mission.
• Plan, recruit, screen, interview, place, train, schedule, and steward volunteers across all programs and locations.
• Lead outreach to corporations, alumni groups, colleges, universities, K-12 independent schools, and other community organizations to attract volunteers.
• Build and manage in-kind donation drives (seasonal and ongoing): secure donations, manage wishlists, coordinate logistics for pick-up and delivery of in-kind items.
• Serve as liaison to major in-kind support groups who contribute high-volume donations.
• Track gift-in-kind (GIK) forms and valuations; ensure accurate documentation for audits and impact reporting.
• Evaluate and expand existing in-kind donation programs (gift card campaigns, holiday donations/toy drives, back-to-school campaigns, etc.).
• Conduct proactive and reactive prospect research on individuals, companies and foundations (capacity, affinity, and linkage)
• Identify and compile potential prospects for in-kind donations, event sponsorships, employee volunteer programs and charitable giving. Identify warm leads from volunteers and in-kind donors for potential financial contributions.
• Monitor wealth/event/news triggers; update ratings, next steps, and portfolio assignments in the Virtuous CRM in partnership with fundraisers.
• Other duties as outlined in the position description.

Education and Experience:

• A bachelor's degree form an accredited university or college is required.
• Minimum 2-5 years in volunteer management, community engagement, development fundraising operations or prospect research.
• Nonprofit experience strongly preferred.
• Familiarity with prospect research methods, tools, and ethical standards; comfort synthesizing public data into clear, actionable profiles.
• Experience with nonprofit CRM systems e.g., Raiser's Edge, Salesforce, Virtuous, including reporting and basic list building.
• Knowledge of gift-in-kind (GIK) valuation practices preferred.
• Experience with corporate volunteer programs and sponsorships preferred.
• Familiarity with Asana or similar project management tools preferred.
• Bilingual (Spanish), preferred.
• Valid CA Driver License with a minimum of three (3) years good driving history and must be approved by the agency's insurance carrier to drive agency vehicles.

Benefits: Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

• Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
• Medical, dental, vision, life, and long-term disability insurance
• 401(k) retirement plan with employer match up to 4%
• Employee referral program: Encourage your colleagues to join us
• Education tuition assistance program: Invest in your career development
• Public Service Loan Forgiveness (PSLF) eligible
• Flexible spending account (FSA) plans
• Eligibility and other benefits are outlined in plan documents

Additional Benefits Offered for this role :

• Training and professional development

Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.