OAM Access Specialist

3 days ago

Lenexa, Kansas, United States The University of Kansas Health System Full time
Position TitleOAM Access SpecialistSouthlake CampusPosition Summary / Career Interest:The Access Specialist is an integral member of the Office of Access Management who is responsible for partnering with ambulatory practices to help achieve the goal of improved patient access to needed services within the health system. The Access Specialist is a liaison for the practice; gathers and compiles information and reports from multiple systems and departments, identifies access barriers and partners with the practice on improvement solutions by reviewing the performance against target conditions and develops recommendations.Responsibilities and Essential Job Functions
  • Responsible for the initial build and maintenance of physician schedule templates within the EHR by working with template builders and appropriate staff.
  • Ensures adherence to template standards as developed by the Office of Access Management.
  • Works with individual practices to process and manage requests for schedule changes.
  • Obtains and compiles data for the Office of Access Mgmt. working with multiple different departments across the health system (including Ambulatory Operations, HITS, Revenue Cycle, Telecom, Analytics & Reporting).
  • Reviews dashboards, analyzes data, pulls preset reports or navigates within the system (such as appointment turnaround time, MyChart and internet appointment requests) on a regular basis to identify divergence of access and targets or identifies problems with capacity management.
  • Regulates appropriate use of decision tree algorithms, scheduling policies and procedures, including regulating automated call distribution system and appointment phone numbers/scripting.
  • Recommends improvements and provides feedback to appropriate entities and partners including specialties,
  • Access Office leadership or others as appropriate to resolve issues or concerns.
  • Implements best practices based on leadership guidance and in collaboration with team.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
Required Education and Experience
  • High School Graduate with 7 or more years of of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience that included knowledge of operational scheduling strategies, clinic throughout and performance improvement OR
  • Bachelors Degree from an accredited College or University with 3 or more years of healthcare clinic operations with familiarity with EHR scheduling workflows and/or revenue cycle experience that included knowledge of operational scheduling strategies, clinic throughout and performance improvement.
Knowledge Requirements
  • Strong computer skills.
  • EPIC Cadence preferred.
  • EpicCare Ambulatory preferred.
  • Prelude or other certifications relating to the Ambulatory environment is preferred.
Time Type:Full timeJob Requisition ID:R-46180We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.Need help finding the right job?

We can recommend jobs specifically for you Create a custom Job Alert by selecting criteria that suit your career interests.

  • Consumer Access Specialist Part Time Days Lenexa City Center

    2 weeks ago

    Lenexa, Kansas, United States Adventist Health Full time $40,000 - $60,000 per year

    Consumer Access Specialist AdventHealth Lenexa City CenterAll the benefits and perks you need for you and your family:Vision, Medical & Dental Benefits from Day OneStudent Loan Repayment ProgramReceived Magnet recognition from the American Nurses Credentialing Center in January 2019Our promise to you:Joining AdventHealth is about being part of something...

  • Information Technology Support Specialist

    7 days ago

    Lenexa, Kansas, United States Moonshot Solutions Full time

    IT TECHNICAL SUPPORT SPECIALISTWe are seeking a service-focusedIT Support Specialistto provide frontline technical support to employees across multiple business units. This role is responsible for resolving day-to-day hardware, software, and account access issues, ensuring users can stay productive and connected.This is a great opportunity for someone early...

  • Principal Specialist, Procurement

    7 days ago

    Lenexa, Kansas, United States RTX Full time $82,000 - $164,000

    Date Posted: Country:United States of AmericaLocation:HKS31: US041-Lenexa, KS 15701 W 95th Street , Lenexa, KS, 66219 USAPosition Role Type:OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance: None/Not...

  • Call Center Lead

    4 weeks ago

    Lenexa, United States The University of Kansas Health System Full time

    Call Center Lead - Psychiatry Southlake CampusThe OAM (Office of Access Management) Call Center Lead monitors incoming call volume throughout the day and assigns staff accordingly to various scheduling duties. They assist the supervisor with measuring OAM staff productivity, adherence to quality assurance measures and providing coaching to staff as needed....

  • OAM - Patient Scheduling Associate - Specialties

    4 days ago

    Lenexa, United States The University of Kansas Health System Full time

    Position Summary / Career Interest:The Patient Scheduling Associate in the Office of Access Management department provides the highest level of customer service as they assist patients with routine scheduling of new and follow-up appointments requested by patients and providers and may also contact patients who have received a specialty referral. The Patient...

  • Consumer Access Specialist Outpatient Lenexa City Center

    5 days ago

    Lenexa, KS, United States AdventHealth Lenexa City Center Full time

    Consumer Access Specialist - AdventHealth Shawnee MissionAll the benefits and perks you need for you and your family:Vision, Medical & Dental Benefits from Day OneStudent Loan Repayment ProgramReceived Magnet recognition from the American Nurses Credentialing Center in January 2019Our promise to you:Joining AdventHealth is about being part of something...

  • Payment Specialist

    5 days ago

    Lenexa, KS, United States ICON Clinical Research Full time

    Payment Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Grant Specialist to join our dedicated team. As a...

  • Payment Specialist

    6 days ago

    Lenexa, KS, United States ICON Clinical Research Full time

    Payment Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Grant Specialist to join our dedicated team. As a...

  • Payment Specialist

    3 days ago

    Lenexa, KS, United States ICON Clinical Research Full time

    Payment Specialist ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Grant Specialist to join our dedicated team. As a...

  • Supply Chain Specialist

    2 weeks ago

    Lenexa, KS, United States Jarbo Full time

    Summary - Supply Chain Specialist: Join JARBO's Client fast-growing supply network division and become a "go-to" expert for complex contracting issues. You'll guide project teams across the United States on prime- and subcontract terms, negotiate high-risk agreements, learn as well as help coach colleagues on best-practice procurement tactics, and act as the...

  • Supply Chain Specialist

    4 days ago

    Lenexa, KS, United States Jarbo Full time

    Summary - Supply Chain Specialist: Join JARBO's Client fast-growing supply network division and become a "go-to" expert for complex contracting issues. You'll guide project teams across the United States on prime- and subcontract terms, negotiate high-risk agreements, learn as well as help coach colleagues on best-practice procurement tactics, and act as the...

  • Provisioning Specialist

    3 weeks ago

    Lenexa, United States Fastwyre Broadband Full time

    Position Purpose/Summary The Provisioning Specialist is committed to providing the highest quality of service to the communities, customers, and employees we serve and is dedicated to fulfilling our customers needs by initiating and tracking all orders for circuits, lines, porting, and any other associated service(s). Primary Duties & Responsibilities...

  • Document Controls Specialist

    3 weeks ago

    Lenexa, United States Kiewit Corporation Full time

    Requisition ID: 178053 Job Level: Mid Level Home District/Group: Southern California District Department: Document Controls Market: OGC Employment Type: Full Time Position Overview The Document Control Specialist is responsible for capturing and distributing all pertinent project documentation and ensures the project team has access to the latest revisions...