Information Technology Support Specialist
1 week ago
IT TECHNICAL SUPPORT SPECIALIST
We are seeking a service-focused
IT Support Specialist
to provide frontline technical support to employees across multiple business units. This role is responsible for resolving day-to-day hardware, software, and account access issues, ensuring users can stay productive and connected.
This is a great opportunity for someone early in their IT career who wants to continue learning and growing in a collaborative environment.
POSITION RESPONSIBILITIES
- Provide Tier 1 support for desktops, laptops, and mobile devices
- Troubleshoot common software issues and user access challenges
- Manage user provisioning across Microsoft 365 and Active Directory
- Assist employees with setup, sign-in, MFA/Auth app configuration, and password resets
- Support basic network-related issues (printers, Wi-Fi, connectivity)
- Monitor, log, and resolve tickets in the organization's help desk system (Zendesk)
- Assist in identifying and releasing safe emails from email security tools (e.g., Barracuda)
- Support hardware rollouts, device imaging, and peripheral replacement when needed
- Deliver friendly, clear communication to users across all departments
POSITION QUALIFICATIONS
- 1–3+ years of help desk / desktop / IT support experience
- Microsoft 365 + Active Directory user administration
- Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, etc.)
- Understanding of basic networking (TCP/IP, DHCP, DNS, Wi-Fi)
- Experience with CRM support (Dynamics 365 helpful but
not required
) - Strong customer service mindset and patience when walking users through solutions
WHAT YOU'LL LOVE...
- Supportive manager who invests in employee growth
- Small, collaborative IT team
- Casual, friendly work environment
- Opportunity to develop into more advanced responsibilities over time
EXTRA NOTES
- This position will start out as an open-ended contract with the goal to convert to an FTE in the next 3-6 months
- THIS IS AN ONSITE POSITION IN LENEXA, KS - NOT A REMOTE ROLE
- NO C2C OR SPONSORSHIP OPPORTUNITIES
- Will start out as a Tier 1 support role with a ton of potential to take on my responsibilities and grow your career
-
IT Support Specialist
2 weeks ago
Lenexa, Kansas, United States Peterson Technology Partners Full time $48,000 - $60,000 per yearJob DescriptionNote:This role will support operations inLenexa, KSandFife, WA.Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor...
-
Intake Support Specialist
5 hours ago
Lenexa, Kansas, United States PROMPTCARE HOME INFUSION LLC Full timePromptCare is seeking an Intake Support Specialist to join our team. The ideal candidate will have experience in the healthcare industry, specifically in infusion services. As an Intake Support Specialist, you will be responsible for providing support to our patients and healthcare providers throughout the intake process. If you are a motivated individual...
-
Desktop Support Specialist
2 weeks ago
Lenexa, Kansas, United States Acro Service Corp Full time $40,000 - $60,000 per year:Identify, manage, escalation, and resolve technical issues. Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks. Troubleshoot all information technology issues, including software, hardware, and networking. Monitor installed systems, identify problems, and take corrective action. Role...
-
Desktop Support Specialist
2 weeks ago
Lenexa, Kansas, United States Turn5 Full time $45,000 - $65,000 per yearOverview:Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, , , and , we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer...
-
Desktop Support Specialist
2 weeks ago
Lenexa, Kansas, United States Turn5, Inc. Full time $40,000 - $70,000 per yearOverviewTurn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area. Best known for our award-winning, e-commerce platforms, , , and , we've been engaging muscle car, truck, and off-road enthusiasts with exceptional products, services, and experiences since 2004. With the acquisition of Eckler's in 2022, a pioneer...
-
Program Specialist ESL
1 day ago
Lenexa, Kansas, United States 10 Points Inc Full timeJob SummaryWe are seeking a dedicated Program Specialist ESL to support adult language learners through innovative instructional strategies and program development. The ideal candidate will possess strong expertise in curriculum development, adult education, and learning technology, with a passion for fostering bilingual and literacy skills. This role...
-
Project Specialist
16 hours ago
Lenexa, Kansas, United States Barrier Technologies LLC Full timeProject Specialist Position Summary The Project Specialist plays a critical role in supporting the successful execution of projects by preparing and managing Life Safety Plans through specialized software systems. This position requires extensive use of computer software and Life Safety prints on a daily basis to accurately prepare and maintain project...
-
Software Engineer – Regulatory Technology
1 week ago
Lenexa, Kansas, United States Cboe Global Markets Full timeJob Description:Building trusted markets — powered by our peopleAt Cboe Global Markets, we inspire our people to solve complex challenges together because what we do matters. We provide the financial infrastructure that powers the global economy. As a leading provider of market infrastructure and tradable products, Cboe delivers cutting-edge trading,...
-
Operational Technology Cybersecurity Engineer
2 weeks ago
Lenexa, Kansas, United States Smith Meter Inc Full time $80,000 - $140,000 per yearGuidant is an experienced energy measurement solutions business serving emerging and established energy markets across the globe. Our solutions are comprised of products, technologies, software and services that monitor, manage and automate infrastructure in a variety of critical, high-stakes environments. Our solutions optimize the processing,...
-
Employment Specialist
2 weeks ago
Lenexa, Kansas, United States Johnson County Kansas Full time $42,000 - $84,000 per yearOverviewA career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we provide excellent public service, seeking always...