Program Support Specialist

2 days ago

Detroit, Michigan, United States Finity Inc Full time

About Finity

Finity, Inc., a leading provider of health intelligence and engagement solutions, seeks a part-time, onsite Program Support Specialist to join our team.  Finity partners with private health plans, hospital systems, and state agencies to improve the health and well-being of diverse populations through education, incentivization, and access to health supports.  Our innovative team includes behavior change experts, data scientists, creative thinkers, and dedicated professionals who share a mission to make healthier living more achievable for all.

About the Role

The Program Support Specialist provides essential administrative, research, and compliance support for Finity's diabetes prevention and health coaching programs based out of Petoskey, Michigan. This position ensures smooth program operations, accurate documentation, and adherence to quality and regulatory standards. The specialist also serves as the primary on-site administrative contact for Finity's Petoskey office, supporting staff coordination, office organization, and communication between remote team members.

Key Responsibilities:

  • Serve as the primary on-site administrative contact for the Petoskey office, supporting daily operations and acting as a liaison with Finity's broader organizational teams.
  • Provide administrative and operational support for diabetes prevention and other health coaching programs.
  • Assist with claims and billing administration, including data entry, reconciliation, and coordination with internal accounting and program staff.
  • Conduct and support program-related research, including data collection, tracking, and report preparation.
  • Assist with compliance operations, ensuring adherence to HIPAA standards, quality procedures, and documentation requirements.
  • Prepare program reports, summaries, and performance metrics for internal review and audits.
  • Maintain and organize participant records, program files, and office documentation.
  • Support communications with participants, partners, and vendors to ensure accurate and timely information exchange.
  • Uphold Finity's confidentiality, professionalism, and data integrity standards at all times.

Schedule & Compensation

  • Hours: 15–20 hours per week
  • Work Arrangement: On-site, Petoskey, Michigan
  • Compensation: $20/hr.

Why Join Finity

  • Play an important role in improving community health outcomes.
  • Be a key part of Finity's local presence and mission-driven culture.
  • Enjoy opportunities for professional learning and growth in a collaborative environment.

Requirements

  • Strong organizational, communication, and analytical skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Detail-oriented with experience in data entry, research, or reporting.
  • Familiarity with healthcare billing, claims processes, or compliance operations preferred.
  • Ability to manage multiple priorities and maintain professionalism in a dynamic environment.
  • Previous administrative or program support experience in healthcare or public health settings preferred.

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