Inside Sales New Patient Advocate Lead

7 days ago

Phoenix, Arizona, United States Advanced Spine and Pain Full time

Join Arizona's Leader in Minimally-Invasive Pain Care 

About Advanced Spine and Pain (ASAP) 

Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management 

ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices.  
  • Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. 
  • Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. 
  • Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. 


Employee Benefits 

We value our employees and offer a comprehensive benefits package, including: 
  • Paid Time Off (PTO) 
  • Sick Time 
  • 401(k) Retirement Plan 
  • Medical, Dental, and Vision Insurance 
  • Seven Paid Holidays
JOB TITLE: New Patient Advocate Lead

FLSA STATUS (Exempt/Non-Exempt): Non-Exempt

SUPERVISION RECEIVED: VP of Sales and Marketing

SUPERVISION EXERCISED: New Patient Advocate 

GENERAL STATEMENT OF DUTIES

As the New Patient Inside Sales Lead, you'll be the first voice patients hear when they're referred to our practice—and you'll set the tone for their journey with us. Your mission: turn inbound patient referrals into scheduled appointments by connecting, educating, and motivating them to take the next step in their care.

ESSENTIAL FUNCTIONS

• Own the Conversion Process: Engage every referral with energy and empathy, clearly explaining our services and the value of care, while overcoming objections and closing the appointment.

• Lead the Team: Inspire, coach, and mentor the New Patient Scheduling Team, sharing winning strategies, fine-tuning scripts, and holding the team accountable for results.

• Drive Performance: Track call metrics and conversion rates, analyze what's working (and what's not), and continuously push for better outcomes.

• Be the Standard: Set the tone for urgency, positivity, and results. Model high-energy engagement and create a culture of success.
 
EDUCATION

• High school diploma or equivalent required.

• Additional coursework or certification in business, communications, or healthcare administration is preferred. 

EXPERIENCE

• Minimum 2 years of inside sales experience, with a proven record of meeting or exceeding conversion and performance goals.

• Experience leading or coaching a team is preferred.

• Background in healthcare, patient services, or a related customer-focused industry is preferred.

SKILLS

• Persuasive closing skills, including overcoming objections and motivating patients to take action.

• Active listening skills to understand patient needs and respond with empathy.

• Leadership and coaching skills to mentor a scheduling team and drive accountability.

ABILITIES

• Ability to thrive in a fast-paced, call-heavy environment while maintaining professionalism and positivity.

• Ability to lead by example, inspire confidence, and create a culture of performance.

• Ability to multitask and manage competing priorities with a focus on results.

ENVIRONMENTAL WORKING CONDITIONS

• Professional office environment with frequent phone-based communication. 

PHYSICAL/MENTAL DEMANDS

• Prolonged periods of sitting at a desk and working on a computer/phone system.

• Frequent use of hands and fingers for typing, dialing, and navigating computer systems.

• Regular use of a headset/telephone for extended periods throughout the workday.

• Occasional standing, walking, and moving about the office.

​

  • Inside Sales Representative- Commission Only

    1 week ago

    Phoenix, Arizona, United States Walker Lead Group Full time $48,000 - $576,000 per year

    Walker Lead Group is expanding in the Phoenix area and looking for motivated sales professionals who want a high-earning commission-based opportunity with unlimited upside. This role involves speaking with real estate agents and introducing them to our verified seller lead campaigns. Each client represents a high-value commission, and top performers...

  • Inside Sales Manager

    2 weeks ago

    Phoenix, Arizona, United States Paychex Full time $80,000 - $120,000 per year

    Imagine Your Future with Us Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a...

  • Inside Sales Agent

    2 weeks ago

    Phoenix, Arizona, United States SoldByCarin at Phoenix Full time $104,000 - $168,000 per year

    Inside Sales Agent Opportunity – PhoenixWe are looking for a licensed Inside Sales Agent who is motivated to learn to build a strong pipeline, develop high-level communication skills, and grow into a future listing career while earning rewarding commissions. This opportunity is with a top-producing Phoenix real estate team that provides structure,...

  • Inside Sales Professional

    2 days ago

    Phoenix, Arizona, United States Solar Cancellation Full time

    Inside Sales RepresentativeLocation: Phoenix, AZJob Type: Full-TimeAre you a confident communicator with a passion for connecting with people and driving results? We're looking for a motivated, goal-oriented Inside Sales Representative to join our growing team. In this role, you'll play a vital part in expanding our customer base, nurturing client...

  • Inside Sales Coordinator

    7 hours ago

    Phoenix, Arizona, United States Drake Truck Bodies Full time

    Inside Sales Coordinator / Phoenix, AZ (Starting January 2026)Company Overview:We are a fleet solutions provider specializing in custom vehicle builds and modifications designed to meet our customers' unique needs — including installation of service bodies, flatbeds, trailers, specialty equipment, lighting, and more. With local manufacturing and a...

  • Inside Sales Manager

    2 days ago

    Phoenix, Arizona, United States WM Full time

    I. Job SummaryLeads and manages Inside Sales Representatives across multiple Market Areas, driving revenue growth through expert sales of WM services via telephone. This role combines strategic oversight with hands-on leadership to develop high-performing sales teams and implement targeted sales and marketing initiatives that align with customer needs and...

  • Inside Sales Representative

    2 days ago

    Phoenix, Arizona, United States Naumann Hobbs MHC Full time

    Job Title: Inside Sales RepresentativeLocation: Phoneix, AZDepartment: SalesPosition OverviewWe are seeking a driven, tech-savvy Inside Sales Representative to own the end-to-end process of preparing, marketing, prospecting, and selling forklifts and material handling equipment across our Arizona, Southern California, and Texas markets.This role is perfect...

  • Inside Sales Associate

    2 weeks ago

    Phoenix, Arizona, United States Southwest Mobile Storage, Inc. Full time $60,000 - $75,000 per year

    INSIDE SALES REPRESENTATIVE ($55,000 GUARANTEED FIRST YEAR + AGGRESSIVE COMMISSIONS)Hey, come and join us We need an Inside Sales Representative to join our team We are looking for a person who has experience in rental equipment sales or leasing, construction product sales, anything to do with light manufacturing sales. We have a great team, excellent...

  • Inside Sales Representative

    6 days ago

    Phoenix, Arizona, United States Republic National Distributing Company Full time

    Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workplace...

  • Inside Sales Representative

    2 weeks ago

    Phoenix, Arizona, United States Curbell Plastics, Inc. Full time $60,000 - $90,000 per year

    Position Summary:This consultative, sales and service role is responsible for servicing, maintaining and growing existing customer accounts across numerous industries, while working closely with Outside Sales and Management to identify new business opportunities. Normal activities include providing product information, pricing, and technical...